What is the error message your are receiving?
If your TV is recognizing your wireless network, then you do NOT need any additional adapters, cables, etc. The issue is with the network or credentials. Please provide the error message and I will be able to assist further.
it says unable to connect to server, please try again later
i will be signing off for tonight and will check back tomorrow for a reply. thanks
ok, i will try this when i get home from work. the reason i was able to access the smart hub a few days ago was because i plugged in what i believe to be a phone line that i saw behind my tv set into the lan connection in the back of the tv. that allowed me to access the internet, apps, etc. but then i could not use my phone. i just saw the phone line there, not plugged in to anything and just attached it to the tv. when i found out the telephone was not functioning when this was plugged in i removed it and being as this tv has wireless ready technology, i don't think in shoudl need to plug anything in. hope this gives you more info into my issue. thanks.
i reset the tv as requested. now when trying to access the intenet and apps i get an error message that says network is not connected, check network settings to use internet services error_model_bind.
right before this i connect to my wireless and get a message that it's good to go. any other ideas? than
i'm not sure if this is what you're looking for but it listed smarthub version, not firmware - 4.4521-5.0.
yes, i get different error messages after i do different things. now i am getting a error_update_003 for the internet and error_code_011 for the apps. i try going in periodically to see if there's a glitch and it might work at any time. thank you. do you think i need to contact samsung and this might be an issue that is originating from their location?