Login|Contact Us
Question and Answer

Networking

Ask a Networking Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

How do i change my WEP password XXXXX my linksys router?

 
Erik B.'s Avatar
  • Answered by:Erik B.
  • Network Admin
  • Positive Feedback: 97.5 %
  • Accepted Answers: 2064
Verified Expert
in Networking

Recent Feedback

Positive
Great job. thanks
Positive
Thank you so much. I have been trying to resolve this issue for several days and...
Positive
Great job solving this problem.
Positive
Erik was awesome!!!! Very fast and fixed my issue I am back up and running.
Positive
excellent thanks
Positive
Thanks!
Positive
Great, lots of patience

Customer Question

How do i change my WEP password XXXXX my linksys router?

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Already Tried:
connecting to 192.168.1.1, then it continuously asks for my user name: I put in admin and then it repeatedly asks me to change my password

Submitted: 316 days and 8 hours ago.
Category: Networking
Value: $24
Status: CLOSED
Picture
Expert:  Erik B. replied316 days and 8 hours ago.

Hi and thanks for choosing Just Answer. My name is XXXXX XXXXX X will be happy to assist you.

You are part of the way there. When you connect to 192.168.1.1 and get prompted for a username and password, please leave the username field empty and type admin for the password. Does that get you in or does it prompt you again?

Customer replied316 days and 8 hours ago.

It just takes me back to user settings again to repeat the whole process of changing the password


 

Picture
Expert:  Erik B. replied316 days and 8 hours ago.

OK can you cancel out of that process? If not, can you tell me what model router you have there?

Customer replied316 days and 8 hours ago.

Everytime I put in the URL address it takes me back to the reset password XXXXX My router is: LinkSys Wireless-N

Picture
Expert:  Erik B. replied316 days and 8 hours ago.

This is a little strange as that model doesn't usually have a password XXXXX page. Are you hooked to the Linksys with a cable or are you trying to access it wirelessly?

Customer replied316 days and 8 hours ago.

Right now I'm hooked with a cable, but I do not know if that overrides the wireless portion?

Picture
Expert:  Erik B. replied316 days and 8 hours ago.

Yes it does. OK please do this for me so I can make sure we have all our info correct:

  1. Hold down the Windows key on your keyboard and press R to bring up the Run window.
  2. Type cmd and click OK.
  3. Type ipconfig /all and hit the Enter key.
  4. A bunch of data will be displayed. Right click anywhere on that screen and choose Select All. Then press the Enter key on your keyboard to copy all of the data.
  5. Paste your data into the reply to me.

Customer replied316 days and 8 hours ago.

Microsoft Windows [Version 6.0.6002]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.


C:\Users\Admin>ipconfig /all


Windows IP Configuration


Host Name . . . . . . . . . . . . : Katelyns-Comp
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com


Wireless LAN adapter Wireless Network Connection:


Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter
Physical Address. . . . . . . . . : 00-22-69-0F-9F-67
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::68b2:a230:6a97:efb7%12(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.104(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 07, 2012 5:25:31 PM
Lease Expires . . . . . . . . . . : Wednesday, August 08, 2012 5:25:30 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : XXXXXXXXX br/> DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1F-4B-77-00-1E-68-A6-3A-28


DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled


Ethernet adapter Local Area Connection:


Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Realtek RTL8102E Family PCI-E Fast Ethern
et NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-1E-68-A6-3A-28
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::8954:1bb6:1999:6980%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.2.113(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, August 07, 2012 5:57:06 PM
Lease Expires . . . . . . . . . . : Wednesday, August 08, 2012 5:57:06 PM
Default Gateway . . . . . . . . . : 192.168.2.1
DHCP Server . . . . . . . . . . . : 192.168.2.1
DHCPv6 IAID . . . . . . . . . . . : XXXXXXXXX br/> DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-10-1F-4B-77-00-1E-68-A6-3A-28


DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled


Tunnel adapter Local Area Connection* 11:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Local Area Connection* 14:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : isatap.myhome.westell.com
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Tunnel adapter Local Area Connection* 16:


Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


C:\Users\Admin>

Picture
Expert:  Erik B. replied316 days and 8 hours ago.

Ah OK. The problem is that 192.168.1.1 is actually the address of your Westell box, not your Linksys box. Please use 192.168.2.1 instead, leave the username empty and type admin for the password. Does that get you into the Linksys?

Customer replied316 days and 8 hours ago.

Yes, it got me to the LinkSys page.

Accepted Answer

Picture
Expert:  Erik B. replied316 days and 8 hours ago.

Excellent, now you want to click on the tab that says Wireless. When you do that the screen will change and a row of subtabs will appear. Click the Wireless Security subtab.

The screen will change again and you will see the space to change your WEP key (or WPA passphrase if you are using WPA). Just fill in the new information and then click Save Settings.

PLEASE NOTE: when you click Save Settings, all wireless devices and computers will be disconnected from the wireless network and you will need to rejoin them to your network using the new key or passphrase.


Please let me know if you have any trouble by clicking the Reply to Expert link. I will be here if needed. Thanks so much!

Expert TypeNetwork Admin
Category: Networking
Pos. Feedback: 97.5 %
Accepts: 2064
Answered: 8/8/2012

Experience: 8 Years Experience, MCSE, MCP

Ask this Expert a Question >
 
Tweet

12 Network Technicians are Online Right Now

Ask Your Question Now
Networking Questions Date Submitted
My computer to have one static public IP address. I need assistance 5/29/2013
Hello, I have an Elmo PTC-201C IP camera that I want to 5/22/2013
Hello, I have a fairly simple project of creating a 5/14/2013
Question regarding LinkedIn. I hope this category of Networking 4/23/2013
Have forgotten my password 4/15/2013
why won't my innotab 2s connect to my FiOS router? 4/9/2013
My network stop working today. or shall I say my router? I 4/3/2013
Some one send a bunch of emails and made it sound like I sent 3/27/2013
I have an iPad that has worked perfectly for the last 3 months 3/21/2013
Your neighbor is starting a small billing business and has 3/10/2013
RSS
Next 10 >
Ask A Network Technician
Type Your Networking Question Here...
characters left:

Top Networking Experts

See More Network Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More

Ask a Network Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
91 Network Technicians are Online Now
Type Your Networking Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan