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My kindle wireless network says it is connected with a good

 
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Customer Question

My kindle wireless network says it is connected with a good signal strength with WEP security but I have oMbps link speed.

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Submitted: 295 days and 12 hours ago.
Category: Networking
Value: $24
Status: CLOSED
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Expert:  jstinehelfer replied295 days and 12 hours ago.


jstinehelfer :

Hello, My name is XXXX XXX I am an expert with JustAnswer.com. Thank you so much for using our services. Hopefully we can resolve your problem together. I am sorry your having trouble today and understand your frustration.

jstinehelfer :

I have three Kindle's in the house and I have to reset them time to time to get them to work correctly

jstinehelfer :

Which Kindle do you have?

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Expert:  jstinehelfer replied295 days and 12 hours ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

If you haven’t already done so, please rate your answer above. Or, you can reply to me using the box below.

Customer replied295 days and 12 hours ago.

Kindle Fire, I have this as a wireless network with 4 computers functioning on the network.


//Router Mfg/Model: 2 wire modem

//Router IP:192.168.1.254

//Router Username: admin

//Router Password: ywr975

//SSID: GShome

//Encryption Type: WEP

//Encryption Key: Only if you need it


Kindle WiFi Setup


IP address: 192.168.1.108

Router: 192.168.1.254

Subnet Mask 255.255.255.0

DNS 1 192.168.1.254


Says it is connected

Security is WEP

Signal Strenth Good

Link Speed 0Mbps

IP address 192.168.1.108


What more info is needed?


I cant register the thing because it wont go online.


Also tried at a McDonalds connected to their unsecured network at a baud rate that I do not remember but would not contact Amazon server.

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Expert:  jstinehelfer replied295 days and 11 hours ago.

Do you have other devices on the network using the wireless router and can connect to the Internet?

Lets try setting the Kindle fire to use a static address and see if we can get this to work.

Touch in the upper right corner where you see the signal.
Choose the MORE option
Go to Wireless Network
Then touch Advanced Settings
Then turn on Use Static IP
USe this information and put it in each field.
IP address
192.168.1.108
Router
192.168.1.254
Subnet
255.255.255.0
DNS1
8.8.8.8
DNS2
8.8.4.4

Then see if you get any where.
If this works then there is a DNS issue some where.


Customer replied295 days and 11 hours ago.

I have 3 other computers running on my network. I don't think the problem is with my wireless. I populated the fields on the kindle as you suggested and the only ones different from what I had originally was DNS 1 and DNS 2. I am still unable to connect properly. I can't get this thing to register so it is useless at this point.

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Expert:  jstinehelfer replied295 days and 11 hours ago.

Lets try to power cycle it then try while I look for more information. Hold the power button down for 20 seconds let it power off. Then turn it back on again.

 
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