Turn off all computers, laptops and video game consoles that are using the Internet connection through the modem and router. Unplug the power cords from the modem and the wireless router.
Wait 30 seconds and plug the power cord into the modem. The modem will start up and the indicator lights will begin to flicker. Wait for the lights to remain steady.
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Plug the power cord into the wireless router. The indicator lights will flicker as it establishes a connection to the modem. When the lights are steady, the Internet connection is reset.
Turn on the computers that are using the router. Allow each one to boot to the desktop. The computers will automatically connect to the Internet unless you have disabled that feature. If you have, click on the four step-like bars in the task bar menu at the bottom of the screen. Click "Connect" to establish the computer's Internet connection.
Turn on the other devices, such as video game consoles, that are also using the wireless router. Each one will automatically establish a connection.
Read more: How to Reset a High-Speed Internet Modem with a Wireless Router | eHow.com http://www.ehow.com/how_2178176_highspeed-internet-modem-wireless-router.html#ixzz21Svm5tOj
This could be of help
sounds like you just need to reboot router and cable modem
I'm sure I have done this but will do it again and see. In order to do this I will need to disconnect my laptop, which I'm using now and unplug the ethernet cable so I can try it wireless again. I will keep it on wireless and come back to you from my main PC.
OK, sounds good
I tried all you suggested. No Change. At first the laptop, showed connected to router with limited access. After trying two or three times to connect to the web abd failing it showed that I was connected to my wireless router but I still cannot access the web. All other items are connecting fine. When I take my laptop to any hotel etc. with wireless, it connects no problem. It's only my home wireless that it will not connect properly to. I contacted Netgear and they say it's an IP Adress issue, that my laptop needs the ip settings set. But that doesn't make sense to me.
no it really does not... especially if it working elsewhere...
when you are connected to the wifi point, can you go to the address 192.168.0.1 or 192.168.1.1
that will usually allow you to log into router
and then maybe we can take a look at the settings
I think your router is not getting internet... but you still should be able to connect to just the router...
also to veify internet can you wire into router with a cable, and if so, does that get you to internet?
All other wireless devices I have tried, will connect thru the router to the internet, no problem at all. If I connect a cable from my laptop to the router then I also can connect to the iternet. It is only when I try to connect wireless with my laptop that I cannot. How do I look for the Ip addresses you mentioned??
I will check back tomorrow morning for any new ideas.
Well depending on your router, Netgear, or Linksys, it should be 192.168.1.1 usually
I think I can maybe remote in to the laptop to help, but it will need to be wired into router, and then I can see what issues you might be having... if you go to www.computer-networking-servcies.com there is a link on there, asking for a 6 digit code, when you are ready, and have a few moments, I will give you that number, and maybe I can have a better Idea what is going on. Also, did this use to work on THIS laptop. or have you always had a problem with this laptop and this router?
I am wired to the router and on line now
I have gone to the computer services website you gave me, there are tons of sites with locations everywhere. I will need to know the exact one you are on. I will be out doing yard work. If you come on line my wife will let me know, so we can continue. My router is Netgear
I think you are on Computer Networking Services of Toledo.............................Yes???
It's coming up on 4PM here. Looks like we did not make a connection today. I am home for only a couple of hours tomorrow morning, then out all day and evening. If we cannot connect tomorrow morning it will have to be Thursday. I am home all day on Thursday. Is there a number I can call to co-ordinate with you?? My number here is XXX-XXX-XXXX, My name isXXXXX would really like to get this resolved this weak if possible.
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Okay, I will do that now
I went to that site. There are tons of options on tht site, different companies etc etc. I tried one andd entered the code. It said Not validd. I need an exact website location for your services?? If you go on the web to the servic you gve m you will see what I mean.
I did that. It says code does not exist
I see that HOMEWIFI is UNSECURED. ???
Thanks. As long as I don't need to worry about viruses, or people accessing my computer, I'm good with that.