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how can i get my ipad to join my home wireless network. i keep

 

Customer Question

how can i get my ipad to join my home wireless network. i keep getting 'unable to join the network' message

 

Optional Information:
Product: iPad

Already Tried:
changing home password. following walk through online

Submitted: 316 days and 22 hours ago.
Category: Networking
Value: £28
Status: CLOSED
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Expert:  Engineer John C. replied316 days and 21 hours ago.

Hello, I am John C., Computer Science Engineer, Networking Expert in JustAnswer. I will be very happy & will do my best to help you.

Do you have a computer with Windows 7 or Mac OS (which one?) that can currently connect to your internet via wireless? This would help to confirm your wireless network password.

Please click the "Reply to expert" button below to let me know.

Thank you.

Customer replied316 days and 21 hours ago.

windows 7

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Expert:  Engineer John C. replied316 days and 21 hours ago.

OK. Please follow the steps below from your computer with Windows 7 connected to internet via wireless and you will see the network key:

1- Click Start

2- Click Control Panel

3- NOW, make sure you select "View by: LARGE ICONS" on the upper right corner.

4- Click "Network and Sharing Center"

5- Click "Manage Wireless Networks" on the left

6- Double click your wireless network name

7- Click the "Security" tab

8- Click "Show characters"

9- Now find your password XXXXX to "Network security key". Write this password XXXXX

10- Enter this password XXXXX your iPad when prompted for it.

Does it work? Please click the "Reply to expert" button below to let me know (even if it works or not)

Customer replied316 days and 21 hours ago.

thank you - it works!

Accepted Answer

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Expert:  Engineer John C. replied316 days and 21 hours ago.


That's great! Please click " Excellent Service " below

Thank you!

Expert TypeNetworking Expert
Category: Networking
Pos. Feedback: 97.2 %
Accepts: 2011
Answered: 7/5/2012

Experience: Computer Science Engineer and A+ Certified.

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