my toshiba thrive since tuesday keeps saying i have no network connection and the wifi reception icon is grey instead of blue... my laptop and kindle fire both running normal . . . no service problems
Computer OS: Windows 7
took batt out for awhile and put back in also saw a wifi settings utility app and ran it... it rebooted and seems to be no changes ...not sure what it was supposed to do
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.Sometimes the wireless lease given to a particular device from the wifi router gets stuck and won't renew.This means the device cannot get an authenticated connection to the router.The best way to rule this out as a possible cause is to remove the power from the wifi router and wait 5 minutes.Turn the Thrive completely off.Connect the power back up and give the router 5 minutes to start up.Then turn the Thrive on (it is important to wait the 5 minutes for the router to start)See if it than connects.If it does not, please let me know Before Rating my serviceIn advance, Thanks for giving a positive rating! Ratings are how I receive credit for helping you today.If you need further assistance for this problem before or after rating feel free to ask a follow up and I'll be glad to help.Thanks,Richard
15 years consulting in the IT industry with Networking
cant check that til tomorrow ... my landlord has the router in his house ... he's sleeping... can i just leave this page open til then or what?
No problem Pete!Till tomorrow.