I have the Airport Extreme and the plug in the wall Booster. The Extreme is working and I have internet but the booster is displaying a solid XXXXX XXXXXght. I tried to press reset but no change.
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.There are a number of different types of Boosters.Could you please tell me the make and model of your one?Thank You
I think it is called a base station. about two years old. The one with a single light in the center and one ethernet, USB and one other plug in the back.
Thanks Jay, I know the device you mean nowif the base station is staying solid amber and not switching to either a slow blinking amber or green, the device is locked up, or the station may have experienced an internal component failure.The Amber is the start up sequence when it goes through and initializes the internal memory and starts assigning DHCP leases.Power down the station for at least 30 minutes to resolve the lock up situationIf it doesn't, Perform a Factory Default Reset by holding in the reset button While you continue to hold the reset button in, plug the station back in to powerRelease the reset button when you see the XXXXX XXXXXght begin to blink quicklyIf you try the factory default reset a few times and the device will still not respond, I'm afraid the next step is to have it taken into an Apple Shop to be repaired / replaced. If we reach this point, than I am really sorry Jay. I know its not the answer we want, but I can only guide you through all possible steps.Some customers get really annoyed when they find their device is faulting and needs a repair and than rate my Service Poorly. I respectfully XXXXX XXXXX if you do get to the point of needing to repair / replace it, and feel like rating me poorly, to please let me know first what I can do within my means to change this to a positive rating.I thank you for your consideration with this Jay and if you require any additional information or assistance at all, please do not hesitate to let me know.Kind RegardsRichard
I will try tomorrow morning before I give up and go to apple and rate your response. Thx
Thanks JayEnjoy your night.Richard
15 years consulting in the IT industry with Networking