Thanks Jay, I know the device you mean now

if the base station is staying solid amber and not switching to either a slow blinking amber or green, the device is locked up, or the station may have experienced an internal component failure.

The Amber is the start up sequence when it goes through and initializes the internal memory and starts assigning DHCP leases.

Power down the station for at least 30 minutes to resolve the lock up situation

If it doesn't, Perform a Factory Default Reset by holding in the reset button While you continue to hold the reset button in, plug the station back in to power

Release the reset button when you see the XXXXX XXXXXght begin to blink quickly

If you try the factory default reset a few times and the device will still not respond, I'm afraid the next step is to have it taken into an Apple Shop to be repaired / replaced.

If we reach this point, than I am really sorry Jay. I know its not the answer we want, but I can only guide you through all possible steps.

Some customers get really annoyed when they find their device is faulting and needs a repair and than rate my Service Poorly. I respectfully XXXXX XXXXX if you do get to the point of needing to repair / replace it, and feel like rating me poorly, to please let me know first what I can do within my means to change this to a positive rating.

I thank you for your consideration with this Jay and if you require any additional information or assistance at all, please do not hesitate to let me know.

Kind Regards

Richard