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Years ago, I set up my Lynsys 2.4G wireless router in my home

 
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  • Answered by:dukey01
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Customer Question

Years ago, I set up my Lynsys 2.4G wireless router in my home office with hard wires from my 2 computers. I also have a laptop I use a wireless connection to go on-line through my Satellite Dish. For some reason, my laptop no longer remembers the password (nor do I) so I can't get online through the router.
How do I reset the password, or discover what it is, or eliminate it.

 

Optional Information:
Computer OS: Windows 7
Browser: IE

Already Tried:
Looking for my documentation and the program in my host computer. No luck.

Submitted: 283 days and 23 hours ago.
Category: Networking
Value: $24
Status: CLOSED
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Expert:  Engineer-Thomas replied 283 days and 23 hours ago.

Hi, it's great to meet you. I'm Engineer Thomas and I'm determined to assist you! If I personally have given you valuable information or helped you, please remember to rate my answer positively or otherwise please click 'reply' or 'continue conversation' anytime and I will very gladly assist you further!

If you're encountering issues connecting to your router, you might be missing your password, or the saved password XXXXX be incorrect.

If you have already set a WiFi password, you can try to recover the password XXXXX trying one of the following methods from a computer already connected to the router (Windows 7 or Vista only):

Method 1: Follow this video here:
Click Here ( http://www.youtube.com/watch?v=5XaEuBIWwYQ )

Method 2 - follow these steps:
Go to here: Click Here ( http://tinyurl.com/keyviewer1 ) - click on and run the wirelesskeyview file. Please ignore any virus scanner alerts - this file is clean and safe to use.
When you run the application, look under the column "Ascii" - it should show your wireless' password.

Method 3:
If the above steps do not work on your computer or you've never set a WiFi password, please try these steps:

- Launch your web browser (eg. internet explorer or firefox) on a computer already connected to your router (wired or wirelessly).
- Please go to this page: Click Here ( http://192.168.1.1/ ) OR Click Here ( http://192.168.0.1/ )
- A page will load, asking you for your username and password (this is the configuration page for the router). Unless you have specified a username and password XXXXX before, please try the following combinations:
Username: 'admin' Password: 'password'
Username: 'admin' Password: 'admin'
Username: (leave empty) Password: 'admin'
Username: 'admin' Password: (leave empty)

- Go to the wireless tab and choose 'wireless security'
- Ensure WPA or WPA-2 PSK is selected and enter in a new password, and click Save or OK. You should now be able to use that new password XXXXX connect with all your other computers.

Method 4: Router factory reset
If none of the above methods work, please reset your router to factory defaults. With the router switched on, use a paper clip to press and hold the reset button in the bottom/back of your router for 15 seconds.
Please wait for a few minutes, then try to connect to the router. If connection is successful, please use the steps described in Method 3 to re-secure your router.

If you would like any additional information or have more questions please don't hesitate to ask!
Please remember to rate my answer when you are 100% satisfied. If you are not satisfied or confident that you have the necessary information, please instead stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek. Thank-you!

Customer replied 283 days and 22 hours ago.

I'm not able to do much tonight, will try in the morning.

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Expert:  Engineer-Thomas replied 283 days and 22 hours ago.

No problem, keep me updated. Thank you!

Customer replied 283 days and 13 hours ago.

The computer I am using (and is the host for the router) is a Windows XP, the one I'm trying to connect is a Windows 7. When I try to connect to the internet, I get the "type the network security key". I still cannot figure out what that should be.

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Expert:  Engineer-Thomas replied 283 days and 12 hours ago.

Ah, no worries.
I have to head to sleep now myself, but please try these instructions. These will lead you to your router configuration page for the password.

- Launch your web browser (eg. internet explorer or firefox) on a computer already connected to your router (wired or wirelessly).
- Please go to this page: ( http://192.168.1.1/ )
- A page will load, asking you for your username and password (this is the configuration page for the router). Unless you have specified a username and password XXXXX before, please try the following combination:
Username: (leave empty) Password: 'admin'
- Go to the wireless tab and choose 'wireless security'
- Ensure WPA or WPA-2 PSK is selected and enter in a new password, and click Save or OK. You should now be able to use that new password XXXXX connect with all your other computers.

Let me know how you go. I will open the question to other experts - depending on how much extra help you need, feel free to rate myself or the new expert.
Thanks!

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Expert:  dukey01 replied 283 days and 11 hours ago.

Hi. My name is XXXXX XXXXX X'm happy to assist. If you can provide the model number of your Linksys router I will be able to provide accurate instructions on how to recover your wireless password XXXXX the router.

Customer replied 283 days and 10 hours ago.

WRT54G?

Accepted Answer

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Expert:  dukey01 replied 283 days and 9 hours ago.

Thanks. That's the router I'm using right now. Please read this in its entirety. From a PC hardwired to the router, open Internet Explorer and enter: 192.168.1.1 in the address bar and hit Enter. You should then be presented with a page requesting login credentials. The Linksys factory default login credentials specify leaving the Username field blank and entering admin in the Password XXXXX After logging in, you should then be at the Linksys setup page. From the horizontal menu at the top of the page select the Wireless option. Then, select the Wireless Security sub-option. On that page you will find the wi-fi security information your need. If your wireless security is WEP you will use the 10 digit Key1 information for wireless login. If your security is WPA/WPA2 you use the information in the WPS Shared Key field.

If you can't reach the login screen through Internet Explorer it could mean that your router IP address has been changed to something other than the factory default IP address of 192.168.1.1. To verify the address in Windows XP go to Start/Run and enter cmd in the Open box and click OK. At the flashing prompt in the window that opens type: ipconfig /all and hit Enter. Look for the Default Gateway entry. That will show the IP address your router is using. If the Run option is not available when you click Start hold down the Windows key on your keyboard and press R to invoke the Run box.

If you make it to the login screen and the login credentials aren't working it means that the default information has been changed. (A good idea from a security standpoint) It also means that in order to gain access to the router, it will need to be reset to factory settings. There is a red reset button on the back left of the router that must be held down for 10 seconds (anything less only restarts the router and doesn't change anything) This returns the router to factory settings. It wipes out any wireless security settings and any ISP information that is stored in the router.

If you would like any additional information or have more questions please don't hesitate to ask!

Please remember to only rate my answer when you are 100% satisfied. IF you feel the need to click either "Helped a little" or "I expected more", please stop and reply to me via the REPLY or CONTINUE CONVERSATION button with the issue you have. I will be happy to continue further and do everything I can to provide you with the service you seek.

Thank you, Byron

Expert TypePC Support Tech
Category: Networking
Pos. Feedback: 95.0 %
Accepts: 215
Answered: 7/2/2012

Experience: CCNA, A+, MCSE 11 years at a large law firm.

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