won't connect to internet
Optional Information: Computer OS: Other Browser: IE Already Tried: it tells me authentication problem
Hi, can you explain the problem a bit more?
it would connect to a network . but it wont now. it comes up authentication problem
on the signal strength there is a little lock
what is not connecting to the network
is it a computer, ereader or iphone etc.
my tablet
the lock appears because you are not entering the correct router password.
asus e tablet
do you know your routers security passcode?
please enter the correct one
no
can you tell me the router model number and brand name?
sbg65680 motorola
sorry thats wrong. SBG6580 motorola
motorola surfboard sbg6580 correct?
yes
how many wireless devices you have on this router connected
4 wired none wireless
is this computer connected to the same router
you are talking about the computer i,m talking to you on?
i can look for the router password XXX you if you allow me a remote access
yes go ahead
http://67.192.95.188:8040/?Session=590868bb-1ebd-4b5f-94d0-bf8e2bc0baec&SUPPORT=NET
Click on the link and run the remote tool
Me: hiMe: i am connected nowGuest: okMe: i have saved your router ssid and password XX the desktop screenMe: your new password XX password@1Guest: okMe: please check and connect now
Experience: MCA (Masters of Computer Application)