ok, i can help we will need to perform a couple of tasks first as the network security key is different for all devices. Do you have a computer connected directly to your linksys device?

if you do go onto that computer and then click this link http://192.168.1.1

when it asks for a username and password XXXXX admin as the username and admin as the password.

now click on the wireless tab and then wireless security. In that window you should see the key or passphrase

Hi, my name is XXXXX XXXXX X'll be happy to give this a shot.

If it lists "Hello World 1!" as your shared key, then that SHOULD be the password XXXXX your router. If that does not get you connected, then you'll need to take further steps to retrieve your password.

In that case, what you're going to need to do is connect to your router's interface to retrieve the password. Bear in mind that to do this your computer will need to be PHYSICALLY CONNECTED to the router via a network cable to do this. It probably will not let you do this wirelessly.

Once you've hard-wired in, please follow these steps:

To connect, pull up a web browser window and, in the address bar at the top, type in 192.168.1.1 and hit Enter. (Make sure to type it into the address bar and not the search bar, which is a common mistake. For instance, right now your address bar should read: http://www.justanswer.com/computer-networking/6upwt-obtained-new-gateway-laptop-asking-network.html.)

This should bring up a password XXXXX If the defaults were not changed when you originally set up the router, then leave the username field blank and type in "admin" (without quotes) for the password XXXXX hit OK. This should get you into the router's configuration interface.

Once inside the router's interface, click on Wireless at the top, and then click on Wireless Security in the sub-menu. This will take you to the security page.

On the security page you should find your password. Depending on the type of security that you have configured, it may be listed as a Passphrase, Shared Key, or WEP Key.

If for some reason you are unable to complete the above process then your only other option would be to perform a FACTORY RESET on the router. This will clear out all customizations and will restore the router to the state it was in when it was first pulled out of the box. At that point your router should be unsecured and you can either use it without requiring a password XXXXX can utilize the above steps to go into the router's interface and set up a new password.

To perform the reset, look for a reset button on the back (or possibly side) of the router. Hold the button for 15 seconds and the router should momentarily power down and then come back up. When it comes up, it should be restored to factory state.

If you have any other questions on this, just get back to me via the "Continue the Conversation" tab.

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