I obtained a new gateway laptop and it is asking for my network security key
Computer OS: Windows 7
I am at a loss
your network security key is your wireless password, you would have used it to connect other wireless devices in your home previously. If you do not have wireless you need to connect the laptop directly using a network cable.
BA in computer science. Managing engineer at NY information technology consulting firm.
I ask Linksys how did I get you
,I ask Linksys how did I get you
i'm not sure what you mean, this is just answer, we're a team of multiple experts that can assist with your question. Would you like me to continue to help answer your question?
All I need is the network secuity key, How do I get it
ok, i can help we will need to perform a couple of tasks first as the network security key is different for all devices. Do you have a computer connected directly to your linksys device?
if you do go onto that computer and then click this link http://192.168.1.1
when it asks for a username and password XXXXX admin as the username and admin as the password.
now click on the wireless tab and then wireless security. In that window you should see the key or passphrase
yes just now but I must have entered a new pasword and dont have a record of it
did you perform the instructions above on the pc connected?
yes and it gives me no info to deal with
can you tell me the model linksys you have, i can give you more detailed instructions.
it should show you the wireless key in the wireless security tab i mention above. Does it mention an encryption used such as WEP or WPA or WPA2
Wireless-G 2.4 ghz now I get nothing but info about wireless routers
sorry i'll have to opt out. another technician will take over shortly to assist.
I got this: wpa shared key....Hello World 1!. then Group key renewal 3600 seconds
more: secuity mode: WPA2 personal. WPA Algorithms: TRIP+AES
Hi, my name is XXXXX XXXXX X'll be happy to give this a shot. If it lists "Hello World 1!" as your shared key, then that SHOULD be the password XXXXX your router. If that does not get you connected, then you'll need to take further steps to retrieve your password.In that case, what you're going to need to do is connect to your router's interface to retrieve the password. Bear in mind that to do this your computer will need to be PHYSICALLY CONNECTED to the router via a network cable to do this. It probably will not let you do this wirelessly.Once you've hard-wired in, please follow these steps:To connect, pull up a web browser window and, in the address bar at the top, type in 192.168.1.1 and hit Enter. (Make sure to type it into the address bar and not the search bar, which is a common mistake. For instance, right now your address bar should read: http://www.justanswer.com/computer-networking/6upwt-obtained-new-gateway-laptop-asking-network.html.)This should bring up a password XXXXX If the defaults were not changed when you originally set up the router, then leave the username field blank and type in "admin" (without quotes) for the password XXXXX hit OK. This should get you into the router's configuration interface. Once inside the router's interface, click on Wireless at the top, and then click on Wireless Security in the sub-menu. This will take you to the security page.On the security page you should find your password. Depending on the type of security that you have configured, it may be listed as a Passphrase, Shared Key, or WEP Key. If for some reason you are unable to complete the above process then your only other option would be to perform a FACTORY RESET on the router. This will clear out all customizations and will restore the router to the state it was in when it was first pulled out of the box. At that point your router should be unsecured and you can either use it without requiring a password XXXXX can utilize the above steps to go into the router's interface and set up a new password.To perform the reset, look for a reset button on the back (or possibly side) of the router. Hold the button for 15 seconds and the router should momentarily power down and then come back up. When it comes up, it should be restored to factory state.If you have any other questions on this, just get back to me via the "Continue the Conversation" tab.IMPORTANT: If this was helpful, please remember to rate the answer for me. I only receive credit for assisting you if I receive a positive rating (at least 3 out of 5). If you are not yet satistifed then do not rate the answer yet. Instead, reply back to me and I will continue to assist you.
Ok thanks let me try it
Okay, no problem. Keep in mind that you have to enter the password XXXXX as it is listed on the router.Give it a shot and let me know how it goes. And if that worked for you, please remember to rate my answer before you run.
thanks for your help .
No problem. Happy to help.