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Byron
Byron, PC Support Tech
Category: Networking
Satisfied Customers: 2493
Experience:  CCNA, A+, MCSE 11 years at a large law firm.
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I have a linksys router but dont remember my password XXXXX

Customer Question

I have a linksys router but don't remember my password XXXXX do I if d or reset it
Submitted: 4 years ago.
Category: Networking
Expert:  Ansh P. replied 4 years ago.

Tech Specialist :

Hi Welcome to JustAnswer.com I am Tech Specialist and today, I will be trying my best to solve your issue.

Tech Specialist :

Are you using the ipad now?

JACUSTOMER-9bwrfpcp- : Yes
Tech Specialist :

Is it connected to wireless?

JACUSTOMER-9bwrfpcp- : Yes. It has the password but I can't get to it.
Tech Specialist :

Do you have a computer connected to router?

JACUSTOMER-9bwrfpcp- : No I have a apple AirMac that I can go on the internet with because I don't have the password
Tech Specialist :

Why don't you reset the router again?

Tech Specialist :

I guess you did not reset it correctly.

JACUSTOMER-9bwrfpcp- : How just by pressing the button in.
Tech Specialist :

take a pin. insert in the reset hole

Tech Specialist :

press and hold it for 10 seconds

JACUSTOMER-9bwrfpcp- : I will try again. Give me a couple of minutes
Tech Specialist :

ok

JACUSTOMER-9bwrfpcp- : Reset the router now what
Tech Specialist :

now you should be able to connect to the router

Tech Specialist :

without password

JACUSTOMER-9bwrfpcp- : Still can't. Still asking for password
Tech Specialist :

Its not resetting properly

Tech Specialist :

do this

Tech Specialist :

launch safari in ipad

JACUSTOMER-9bwrfpcp- : Ok
Tech Specialist :

once done, open this address

Tech Specialist :

http://192.168.1.1

Tech Specialist :

Let me know what happens

JACUSTOMER-9bwrfpcp- : Authentication required
Tech Specialist :

leave the username field blank

Tech Specialist :

and use admin as password

Tech Specialist :

let me know if linksys page opens

JACUSTOMER-9bwrfpcp- : Authentication required
Tech Specialist :

Use admin as password and leave username field blank

Tech Specialist :

?

JACUSTOMER-9bwrfpcp- : Asking for authentication
Tech Specialist :

you are not resetting the linksys correctly

Tech Specialist :

insert a pin into reset hole and press it/hold it for 20 seconds

Tech Specialist :

all leds of router will flash together and it will reset

JACUSTOMER-9bwrfpcp- : Doesn't open. Co,es back with same field
Tech Specialist :

have you reset router again?

JACUSTOMER-9bwrfpcp- : Still not opening
Tech Specialist :

I am out of options

Tech Specialist :

I will open this for other experts. Sorry about that.

Expert:  Byron replied 4 years ago.
Hi. My name is Byron I'm happy to assist. Can you tell me the model number of your Linksys router? Also, on your Mac, is there a "new" wireless network showing up in your list of wireless networks called Linksys or something similar?