How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Viet - Network Tech Your Own Question
Viet - Network Tech
Viet - Network Tech, Computer Support Specialist
Category: Networking
Satisfied Customers: 36472
Experience:  Great troubleshooting skills with computer and network.
30037186
Type Your Networking Question Here...
Viet - Network Tech is online now
A new question is answered every 9 seconds

My new Asus tablet TF300T-B1-B will not connect with my home

Resolved Question:

My new Asus tablet TF300T-B1-B will not connect with my home wireless network. Wireless is active, but my tablet says "authenication problem" after identifying and connecting with the wireless system.
Submitted: 4 years ago.
Category: Networking
Expert:  Viet - Network Tech replied 4 years ago.
Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

What's the brand and model of your wireless router?

Thank you.
Customer: replied 4 years ago.

Netgear N300 Wireless Router.

I have also connected to my desktop computer a Netgear N300 Wireless USB Adaptor. The desktop computor wireless network is working fine. It is my new Asus tablet that I cannot get connected to the wireless internet in my home.

Customer: replied 4 years ago.
Relist: Other.
I did not get an answer, just additional questions.
Expert:  Viet - Network Tech replied 4 years ago.
I'm sorry for the delay; here is the fix: please go to the website http://www.routerlogin.net/ , or could be the website http://192.168.1.1/ or http://192.168.0.1/, and login with:
  • Username = admin
  • Password = password

Then click on the Wireless settings option, and make sure the Security options is set to WPA2... and WPA... (or None).
Then, there, set the wireless /signal / mode / type to G only or N only (or G/N..., or 802.11g, or 802.11n), and save/apply, and check.

Please let me know if there is still any issue. Thank you.

Remember, if for any reason you’re unsatisfied, we can continue our conversation until you’ve received the information you’re looking for. If I haven’t answered your question, please let me know and I’ll be happy to answer any other follow-up questions you might have.
Viet - Network Tech and other Networking Specialists are ready to help you

Related Networking Questions