How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask networkwiz Your Own Question

networkwiz
networkwiz, Certified Networking Engineer
Category: Networking
Satisfied Customers: 2126
Experience:  MCA (Masters of Computer Application)
47701907
Type Your Networking Question Here...
networkwiz is online now
A new question is answered every 9 seconds

cannot connect my ipad to netgear wireless-g router

Customer Question

cannot connect my ipad to netgear wireless-g router
Submitted: 2 years ago.
Category: Networking
Expert:  networkwiz replied 2 years ago.

networkwiz :

Hi,

networkwiz :

you must have the router ssid (router namer) and the router security passcode handy then only the ipad will be able to connect fine

networkwiz :

To connect the ipad to the internet you must have the router details handy


ssid and router passcode



then you follow these steps



Start the iPad



•Tap on the Settings app. The Settings icon


Once in the settings application, you will be at the General Settings screen



Tap on the Wi-Fi category to get to the screen where you will connect to a wireless network



When you reach this screen, the iPad will start searching for Wi-Fi networks that are in range and that are broadcasting their names. As it discovers available networks it will list them under the Choose a Network... label. Please note that it may take some time for the iPad to see all of the available networks, so please be patient while it searches. You can tell that it is searching as there will be an animated symbol next to the Choose a Network... label while it is searching. If it does not find anything, it will pause for about a minute and then attempt to search again.


When you see the Wi-Fi network that you would like to connect to, simply tap on it to attempt to join it. If it has a lock next to the name, then it will require you to enter a wireless encryption password XXXXX order to connect to it as discussed in the next step.


 


•Once you Tap on a network name, it will try to connect to it. If the network is not using encryption, then you can just skip to this step . If the network is using wireless encryption, though, you will be presented with a screen asking you to enter the wireless encryption password


In the password XXXXX enter the wireless encryption password XXXXX is required to join this network. This password XXXXX originally set on your wireless router, and if you do not remember this password XXXXX you can logon to the router and change the password XXXXX a new one. Please note that if you change the password XXXXX the router, then any other devices that connect to this device wirelessly will also need to have their settings changed to use the new password.


 



•The iPad will now attempt to connect to the network, and when finished, will display the Wi-Fi settings screen again, but this time with the joined network listed and with a checkmark next to it


This checkmark designates that your iPad is connected to the network. You can also see that your iPad is connected to a wireless network as in the upper left-hand corner you will see the word iPad with the Wi-Fi symbol ()next to it. You can now go back to your home screen and use any apps that require Wi-Fi connectivity


Let me know how it goes.

Customer:

hi - thanks - done as you specified and still searching, but nothing else, thanks

networkwiz :

If you have a follow-up question, please remember that there might be a delay between your follow up questions and my answers as I may be helping others or i am not online.


If I have adequately answered your question, I would appreciate it if you would please click the GREEN ACCEPT button or you may get a bunch of green smileys to click on so that I receive credit for my work; otherwise, though you have made a deposit, I do not receive credit.


If you need additional clarification on this question please do not hesitate, click the "Reply to expert" button to reply me and I will be happy to do what I can to help you further. If the problem is resolved then you may hit the green smiley or the green accept button which ever is displayed on the chat screen, Thanks for allowing me to be of service to you.

networkwiz, Certified Networking Engineer
Category: Networking
Satisfied Customers: 2126
Experience: MCA (Masters of Computer Application)
networkwiz and 7 other Networking Specialists are ready to help you
Customer: replied 2 years ago.
hi followed all instructions, but ipad still looking for connection
Expert:  networkwiz replied 2 years ago.

if you can tell me the brand name and router model number i can help you find the ssid and passcode

 

Customer: replied 2 years ago.
netgear wireless-g cable router WGR614
Expert:  networkwiz replied 2 years ago.

1.Open a web browser such as Internet Explorer, Firefox or Safari.
1.Or right click on http://192.168.1.1 and from the drop down select open on a new tab.

or http://www.routerlogin.net or http://www.routerlogin.com

When prompted for a Username and Password,
enter
Username:admin
Password: password

2. Select Wireless Settings from the Setup menu in the left-hand navigation bar.

you will see the ssid(router name)

Now click on the wireless security you will find the password

Customer: replied 2 years ago.
hi - have enter all details as advised but will not allow access - specifies the following:

Access to this resource is denied; your client has not supplied the correct authentication.

Thanks
Expert:  networkwiz replied 2 years ago.

if you cannot login to the router page using the default login password to the router console page that means someone has changed the initial login setup.

 

In this case you can only get the router reset to factory default then you can login and make changes in ssid and password

 

after reset router will have no security password you can set it up anytime you want.

 

 

Implication of reset:
If you reset you router you will loose all the connections to the devices which has wifi, however after the reset the router should boot up fine and there will be no security to the router i mean it will connect without prompting for a connection password. you need to get the router secured using wep or wpa. I will give you steps to secure it.

 

 

 

 

 

Reset the router to factory defaults.
Procedure:

Reset the router to factory defaults and once connected wifi we can get the router security setup.

use a paper clip, look at the back of the router you will see a tiny reset button,

Push and hold down the button for 10 seconds while the power is on using the paper clip.

release the button and wait for 2 to 3 mins for the router to boot up

Now connect to the internet and try scanning for available wireless network as you see the router name and try to connect. It will not have any security password to connect.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Last | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
< Last | Next >
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1165
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.com/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    510
    Computer Business Owner / Former DoD Network Specialist
  • http://ww2.justanswer.com/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    384
    Certified Networking expert with over 10 years experience.
 
 
 

Related Networking Questions