My computer cannot find my RE1000 extender. I am playing the setup CD, the extender is 6 feet from the computer, the router is 12 feet from the computer and about the same distance from the extender, my wi-fi is working on the computer, I can get on the internet easily using the router from where I am currently. What can I do to get things started?
Computer OS: Windows Vista
I followed the instructions on the Cd.
Hi. My name is XXXXX XXX I'm happy to assist. While using the CD setup, at which point in the process does the failure occur?
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I am confused. You asked me a question and I answered, though I do not know if you recieved my answer because my "chat" seems to have ended and I have no idea what is going on now.
I'm sorry. The only thing that displayed on my screen was a Just Answer notice that said: JACUSTOMER-p4bzvdtr has entered the chat. After that no response showed on my screen. You can post it here since the chat feature doesn't seem to be working correctly.
Your question was on what I had tried. I followed the CD instructions. It got to the screen that said it could not find the extender. I then followed the instructions on correcting the problem, to no avail. It keeps looping the same screen; it can go no further.
Was it the page that says: We can't set up your wireless connection.
No, the page said we cannot find your extender. It also had suggestions for correcting the problem, which I followed.
When you start the process, do you have the extender unplugged. About 3 pages into the setup you should come to a page prompting you to plug in the extender. From your description you certainly have the extender in range.
I have the extender unplugged until the CD tells me to plug it in. When i plug it in it blinks several times then goes solid. At that point the program tries to find it.
In Vista, (this is when you have the extender powered up) when you right click on the network bars down by the clock and select Connect to a Network, does the window that opens showing available wireless networks list on named LinksysExtender with a series of numbers after it?
What is the make and model of your router?
Those two should certainly have no problem working together. I'm out of ideas on this. I'll opt out of the question and open it up to the other experts who may have some other ideas. Good luck.
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Do I log out at this point and wait for an e-mail or what do I do now. I have been on line for 1.5 hours and need to do other things.
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If the CD setup isn't working for you here is an alternative method from Linksys.
Answer was OK but not helful. I followed the instructions for manually setting up the extender but I am no better off.
I'm sorry that didn't work for you. One thing you said was that the extender network that should be created when the extender is powered on isn't showing up in your list of available wireless networks has me concerned. It may be that there is something wrong with the extender in that it, for whatever reason, isn't broadcasting. Do you have another wireless device (iPhone, iPad or a laptop) that displays available wireless networks that you can use to see if the extender network shows up on?
I am using a laptop and my router shows up and if I move the computer in range of the router I have no problems at all. I have never seen an extender network. I used a WRE54G Range Expander before but changed when I went to a Wireless-N router. That expander never showed up on my list either, just the router network.
I'm going to opt out of the question and open it up to the other experts. Good luck.
Using an Ethernet cable, connect the range extender to the computer. This will allow you to access its web-based setup page once you have the range extender connected to your computer open a web browser and type in 192.168.1.1 hit enter and when prompted for a username and password XXXXX the User name blank and enter "admin" in the Password field.
Then Click on Wireless > Basic Wireless Settings
On the Configuration View section, click on the Manual radio button then enter your router's wireless network name (SSID) on the field provided.
Under the Wireless Security section, select the security mode that your router is using
After choosing the security mode, enter the passphrase or wireless network password that your router is using on the fields provided
Your range extender should now be synchronized with your router
I had already done that twice! I tried again after recieving your answer. I am now giving up and looking for another expander.
You could reset the extender and try again, hold the reset button in on the back of it for 30 seconds then start over with the above steps