Was this laptop already on the domain? Was the OS reinstalled?
Yes it was on the domain before. OS wasn't reinstalled
Ok did your try the NETWORK ID button or is it greyed out as well?
it is above the change button
Both buttons grayed and I logged in as machine administrator
ok, might now what the issue is. Is this computer trying to connect to the domain WIRED or WIRELESS?
You still there?
It is connected to LAN via network cable. I can log in with domain user ID and password (at least it looks like) but I can't get into Microsoft Windows Network or my mapped drives. When I try to do that I get message "Unable to browse the network. The network is not present or not started." Also when I try to add another domain user I can find him in Active Directory but after I select the role it tells me there is no trust relationship. This why I trying to rejoin into domain
ok, click START then click RUN then type ncpa.cpl then hit enter
let me know when you are there
Ok I'm there
Ok now RIGHT CLICK on the local area connection teh goto Properties
in teh General Tab do you see "Client For Microsoft networks"?
Is it checked?
Ok CHECK that box
then hit OK
Did it ask to reboot?
are you on that laptop talking with me now or on another machine
On another machine
ok, reboot taht laptop for me please
once it is rebooted LOG into the computer on the DOMAIN account and see if the problem is fixed dont try to RE-ADD it to the domain yet
because that more than likely fixed the trust relationship and mapped drives
OK I'm doing it rightnow
sounds good, let me know!
I still have same issue
ok, log out of the domain and log into the local admin account and see if the CHANGE is greyed out
I'm already did. Both buttons still grayed out
Ok can you go back to the connection properties and tell me if the Client For Microsoft Networks is still check
It still checked checked
ok good, now try this click Start then click RUN then type services.msc
then the services on the right hand side will be listed. scroll all the way to the bottom do you see the WORKSTATION SERVICE?
yes it is automatic but not started
ok that needs to be started for sure
when I tried to start it gives me error code 2250
ok I think something is corrupt in the microsoft client services
follow this please
we are going to remove 3 things then reboot then re add them
OK I ready
So Start->Settings->Control Panel->Network Connections->Local Area Connection Properties->Client for Microsoft Networks->Uninstall .
Then "File and printer Sharing for Microsoft Network" and "Network Monitor Driver" uninstall.
After Reboot: Start->Settings->Control Panel->Network Connections->Local Area Connection Properties->Install->Client->Add->Client for Microsoft Networks, and Install->Service->Add->"Printer Sharing for Microsoft Network" and Install->Protocol->Add-> "Network Monitor Driver" .
I'm still rebooting it just hold
OK I'm done with your directions
Once things are installed check to see if it is greyed out you might need to reboot one more time to refresh things
It did fix it. Thank you!
ok perfect, please hit ACCEPT, postive feedback and BONUSES are greatly apprecited, thanks!
It seems like after I did everything computer doesn't shut down. what could cause of that
That laptop seems little unstable with those services going bad, honestly if it keeps acting up I would recommend a Format and Reinstall on it the refresh all teh services
I'll try to do it in future. Thank for your help again!
Your welcome, thanks for your time and again please ACCEPT this as the answer, postive feedback and bonuses are appreacitaed. thanks