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my kindle fire will not connet to the internet .kindle reader

 

Customer Question

my kindle fire will not connet to the internet .kindle reader will connet to the internet.replaced router

 

Optional Information:
Computer OS: Windows Vista
Browser: IE

Already Tried:
everthing it will not except password

Submitted: 403 days and 14 hours ago.
Category: Networking
Value: $24
Status: CLOSED
Picture
Expert:  Ed replied403 days and 14 hours ago.


Ed :

Hi my name is XX XXX welcome to JustAnswer, a paid tech support site.

Ed :

Do you know what type of security or encryption it is? WEP, WPA, WPA2?

Ed :

Are you there?

Customer :
Ed :

Looks like chat is not working on your computer.

I am going to convert the question to Question and Answer format. Exit the question and then come back.

Picture
Expert:  Ed replied403 days and 13 hours ago.

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Picture
Expert:  Ed replied403 days and 13 hours ago.

Do you know what type of security or encryption it is? WEP, WPA, WPA2?

Customer replied403 days and 13 hours ago.

wpa

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Expert:  Ed replied403 days and 13 hours ago.

As long as it is not WPA2. WPA should work fine with the fire. Have you tried to connect with the fire right next to the router?

Customer replied403 days and 13 hours ago.

yes

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Expert:  Ed replied403 days and 13 hours ago.

What is the exact symptoms when you try to connect?

Does it show your wireless network name?

Customer replied403 days and 13 hours ago.

yes willnot accept password

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Expert:  Ed replied403 days and 13 hours ago.

What is make and model of router?

Do you have any WIndows 7 computers/laptop connected wireless?

Customer replied403 days and 13 hours ago.

netgear n300 no

Accepted Answer

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Expert:  Ed replied403 days and 13 hours ago.

right click below link and then click open in new window

enter admin for user and password XXXXX password

click wireless on left

make sure it is WPA and that the key matches what you are using for a password.

 

http://routerlogin.net



Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

Ed41040.8219893519

Expert TypePC Technician
Category: Networking
Pos. Feedback: 98.6 %
Accepts: 243
Answered: 5/11/2012

Experience: 10+ years in the computer repair industry

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