I purchased a Cisco Linksys E 2500 router from Staples a few months ago.It is set up in my home office, so it's very near two computers we use.Both computers can see the router and connect to it – but only for a new minutes.Then the connection is lost.Can you tell me what's wrong? Is this unit a lemon?XXXXX XXXXX
Computer OS: Mac OS X
Brought tech person from office to my house; she couldn't figure it out
Both my MacPro laptop and my wife's iPad made the connection. So we know it is set up correctly. Then it is dropped.
Hi my name is XXXXX XXX I can help.
My answer would most likely be yes, This sounds a lot like what a router does when it is malfunctioning
You can do one of two things.
1: You can try resetting it back to defaults using the reset button on the back of the router (you hold it in for ten seconds with the router on) and then run the cd to set it back up. This helps sometimes but isn't guaranteed.
2: You can replace the router which it is worth it to do for some given the fact that they are for the most part inexpensive.
I hope this helps and please remember to rate or click accept if you feel like I should get credit for the answer.
Also I can answer any follow up questions you may have.
10 Years Experience, A+, Network +, MCSE
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