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when i try and use my asus wireless router after i unplug directly

 

Customer Question

when i try and use my asus wireless router after i unplug directly from it and go to use it upstairs it asks me for a password XXXXX we cant remember it. what can we do. Other wireless routers have a VPN#? on back?

 

Optional Information:
Computer OS: Windows XP
Browser: Other

Submitted: 373 days and 14 hours ago.
Category: Networking
Value: $38
Status: CLOSED
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Expert:  Engineer-Thomas replied373 days and 14 hours ago.

Hello and welcome to JustAnswer. I look forward to assisting you today with your question and providing the best answer possible.

I'm ExpertEngineer and I'm glad to hopefully help you today. If my answers haven't quite solved your issue, please reply anytime and I will very gladly assist you further!

If you're encountering issues connecting to your router, you might be missing your password, or the saved password XXXXX be incorrect.

If you have already set a WiFi password, you can try to recover the password XX trying one of the following methods from a computer already connected to the router (Windows 7 or Vista only):

Method 1: Follow this video here:
http://www.youtube.com/watch?v=5XaEuBIWwYQ

Method 2 - follow these steps:
Go to here: http://tinyurl.com/keyviewer1 - click on and run the wirelesskeyview file. Please ignore any virus scanner alerts - this file is clean and safe to use.
When you run the application, look under the column "Ascii" - it should show your wireless' password.

If those steps do not work on your computer or you've never set a WiFi password, please try these steps:
- Launch your web browser (eg. internet explorer or firefox) on a computer already connected to your router (wired or wirelessly).
- Type in http://192.168.1.1/ or http://192.168.0.1/ into the 'address bar' and press enter
- A page will load, asking you for your username and password (this is the configuration page for the router). Unless you have specified a username and password XXXX before, please try the following combinations:
Username: 'admin' Password: 'password'
Username: 'admin' Password: 'admin'
Username: (leave empty) Password: 'admin'
Username: 'admin' Password: (leave empty)

- Go to the wireless tab and choose 'wireless security'
- Ensure WPA or WPA-2 PSK is selected and enter in a new password, and click Save or OK. You should now be able to use that new password XX connect with all your other computers.

I hope this helps, let me know how you go! Please let me know anytime if you have any further questions or need assistance with anything else, I'll be right here waiting for you. Thank-you!

Remember, if for any reason you are unsatisfied with my answer, we can continue the conversation until you’re satisfied and Accept my answer. I can address follow up questions at no extra charge and I’m always here to help. Thank you for using JustAnswer!

 
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