On april 25, 2012, I purchased cat5 cable for data transfer from host xp to target xp. It failed. On 4/30/12, I installed Zinstall. It failed too. I was told the failure resulted from not uninstalling anti-virus, and windows firewall suite. Uninstalling the items did not fix the problem. Finally, I did a network diagnostic check and found the following results: On the old computer the network adaptor (0000008) broadcom net extreme 57xx gigabit controller failed, and dns server search order controller failed. On the target computer following failures were noted: (00000008) broadcom net xtreme 57xx gigabit controller failed, and (00000010) qwest 11n wireless usb adaptor failed, the dns server search order controller also failed. I need to do something to eradicate the mess. Please help.
Computer OS: Windows XP
tried to disable the broadcam and the adaptor. Disabling the Com 1 port. Reading various articles on cat5. placed the direct cable from my old computer into the new computer. Tried to place my router internet cable into the new computer. tried to place the cat5 into host and target again- was asked to name a port- didn't now what to do, so I used com 1.
Greetings,Welcome to Just Answer.My name is Jason and I will be the expert working with you today to help resolve your problem.Are you wishing to copy files using that Cat5 cable? If so, what are you plugging the Cat5 cable into on both ends?
No, not anymore, I want to use the Zinstall software so that I can also transfer data from my hardrive. First, I need to clean up the failures.
Thank you for the update.
What is the brand and model name of the router / modem that you are plugging your computers into?
cisco linksys wireless n Broadband Router
Can both of the computers access the Internet as of right now?
Thank you for the update.May I please, remote into your computer so that I can better help you resolve this problem?
I will have that remote link posted here in approximately 15 minutes.
Thank you.Please, click the following link and allow the remote app to run: http://188.8.131.52:8040/?Session=b4d0b865-6ca0-4516-8897-40e8fc9c717c&SUPPORT=NET
Years of experience and education.
What Happens Now?Your chat has ended, but you can still work with your Expert to get an answer to your question if you have not yet received one.Come back to this page at any time to see additional information from your Expert. You will also receive an email when your question is updated. If you want to send a message to your Expert, use the box below.If you have already received a satisfactory answer to your question, click the Accept button above. Experts are credited for each accepted answer they provide.
Please, let me know when you are ready to continue.Thank you.XXXXX XXXXX41032.4749642014
Sorry for the delay in getting back to you. The delay in responding to your various request happened because I was experiencing difficulties with the 2nd computer. The 2nd computer is now up and running, and I would like to continue. Is there a way that we can go directly to the 2nd computer? I forgot to inform you that the Qwest adaptor and the gateway internet connection are linked? The gateway internet will not let me disable it- it says, "it's not possible to disconnect at this timie. The connection is currently busy with the connect or disconnect option." So, can we get started again?
May I remote in once more?
yes, let's give it try
Thank you.Please, click the following link and allow the remote app to run: http://184.108.40.206:8040/?Session=1bd72c62-cfd9-47d4-a903-af3826aa1704&SUPPORT=NET