Hello, Do you know your wireless password XXXXX you router? That way we can establish the connection on the IPAD
Ok do you have a computer that is using the wireless right now?
Is it Windows 7?
ok, we need to get the NETWORK name that is connected to first ok
so if you will look on the bottom right of the computer you will see 5 bars looks that start short and go big if you click on that another window will pop up and it will tell you what you are connected to
this needs to be done on the windows 7 machine
Does it say Currently Connect to?
Yes, Network 3 - now I see an additional network below 2WIRE247
Ok then after Network 3 it has green bars
Just want to make sure
because we will need to know that for the IPAD
Your network might be secured it might not so lets do something on the IPAD
If it si we will get the password XXXXX the windows 7 machine
That windows machine is using the WIRELESS right and not using a cable to plug into the network?
Ok do you got your IPAD handy
Goto your home screen on the IPADA then goto SETTINGS
let me know when you are there
OK click on WIFI
then on the top right click ON
then it will ask to CHOOSE a network
And it scans teh networks in range, do you see NETWORK 3
no, but I see NETWORK
now on NETWORK does it have a lock on it?
ok then it has a password
so we need to get that
ready for the steps here
Please click START then Click CONTROL PANEL
do this on the WINDOWS 7 MACHINE
then click NETWORK AND INTERNET
click on NETWORK AND SHARING CENTER
then on the LEFT hand side click on MANAGE WIRELESS NETWORKS
now find NETWORK then RIGHT CLICK on it and hit PROPERTIES
now click the SECURITY TAB
then on the bottom click SHOW CHARCTERS
then in the PASSPHRASE it will trun from dots to a password
let me know whne you have done that
it might say "network security key" instead of passphrase
anyways that is the password XXXXX NETWORK
so then on the IPAD select NETWORK in the WIFI screen then it will ask for a password XXXXX put that password XXXXX you just got and then it should be good to go
I have the password
so then on the IPAD select NETWORK in the WIFI screen then it will ask for a password XXXXX put that password XXXXX
it is case sensitve too, so if there is a capital make sure you put a capital
Then on the TOP left of the IPAD where it says IPAD a new sysmbol will appear like a wireless meter symbol meaning you are connected
I see the symbol.
ok now try safari please
it says that safari cannot open the page because it itsn't connected to the internet.
is the symbol still on the top left?
next to IPAD?
yes - should i try it again?
Lets go back to WIFI please
Now next to Network does it have a CHECK MARK?
ok TAP network
does it ask for a password?
no but the little circular symbol keeps going around (to the left of NETWORK)
ok do you see that the RIGHT net to the Lock and symbol looks like a blue CHEVRON symbo >
it should be blue ont he same LINE network is on
tap that blue right arrow
does it give you a IP address?
does it start with 169?
ok then it didnt get a proper IP
ok you see up top where it says FORGET THIS NETWORK
clikc that then click FORGET
ok now under choose a network
you will see NETWORK
tap that then does it ask for a password?
now dont put it in yet
want to verify something
now on your windows 7 computer you followed my steps to get the network security key correct?
did it have any capitals in it?
I don't think so but will go back and check -
ok well we need to just make sure that it was 100% right when you typed it in the IPAD
because after you type the password XXXXX on the ipad then hit JOIN the network should then have a checkmark to the left of it
then the internet will work
make sure you RIGHT CLICK on NETWORK on the manage wireless networks section
let me know please, thanks
That has a picture of the check mark next to the network name
It still has the choosing circle of incompletion. I rechecked the password.
give it a second
and we will see if it connected
because if you are sure thats the password XXXXX should connect
doesnt make any sense there unless some filtering was turned on in the ROUTER
I would suggest we turn off the ipad and try again
Turn off the IPAD then lets turn off the router for about 15 seconds then plug the router back in then tunr the ipad back on
stay in the room it will disconnect you for a moment but reconnect you after it re connected
It works!!! Thanks so much. I'm actually in Safari.
ok good stuff!
Will you please hit ACCEPT on the bottom right, postive feedback and bonuses are greatly appreciated!
so what happens now? do I click save and exit on this sceen?
On the bottom right does it say ACCEPT?
it should be in GREEN