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Hello and welcome to JustAnswer~! My name is Travis and I would like to assist you with your question.
Hi, so when you say you can't change the QOS, how are you trying to change it?
im trying to make it when my roomate streams video i dont have high ping
everyday he watches videos online and i get pings spikes and somtimes itstays over 200 for quite a while
Ok, so are you logging into the router at the gateway address?
so you can turn on the QOS profile, but it doesn't allow you to tweak the settings
all i can do is enter my internet speed and enable the QOS
Ok, I'm trying to find some more info.
Can you change the profile from auto to manual?
no i cant\
did you log in with the password
and under play features you select qos profiles
mine is media features
and yes i selected QOS
i enabled it enter my speeds applied then went to advanced settings
but i cant change the priority of anything and i cant change the profile too
what is the exact model of the router
I think im' looking at the n600 play router for gamiing
Do you mind if I hop on your computer and take a look.
i kinda dont want that
Ok, I will opt out, as I can't find a good solution for you.
I will open it up for other experts.