How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Engineer John C. Your Own Question
Engineer John C.
Engineer John C., Networking Expert
Category: Networking
Satisfied Customers: 14599
Experience:  Computer Science Engineer. Cisco, Microsoft and A+ certified.
23822421
Type Your Networking Question Here...
Engineer John C. is online now
A new question is answered every 9 seconds

Have Linksys AE2500 and it will not connect to Wireless network

Resolved Question:

Have Linksys AE2500 and it will not connect to Wireless network from 2Wire cable modem. I have another PC right beside it, with a Netgear Wireless adapter that works just fine. Do you have a solution.
Submitted: 5 years ago.
Category: Networking
Expert:  Engineer John C. replied 5 years ago.
Hello, I am John C., Computer Science Engineer, Networking Expert in JustAnswer. I will be very happy & will do my best to help you.

Could you please explain the issue a little bit more?

If you have at least one computer connecting fine to your wireless network, then it seems the Linksys AE2500 is working fine.

Customer: replied 5 years ago.
I have two PCs side by side. One has a Netgear wirelss USB adapter that has been and is working just fine. I just purchased and attempted to install a Lynksys AE2500, and it attempts to connect to the wireless network, but fails.
Customer: replied 5 years ago.

I have two PCs side by side. One has a Netgear wirelss USB adapter that has been and is working just fine. I just purchased and attempted to install a Lynksys AE2500, and it attempts to connect to the wireless network, but fails. I installed the AE2500 on the newer PC.

 

Expert:  Engineer John C. replied 5 years ago.

Got it. What Windows version do you have on the "good" computer? (the computer that connects fine to the internet)

Please click the "Reply to expert" button below to let me know.

Thank you.
Customer: replied 5 years ago.

It has Windows XP Pro. On the newer one, Win 7 HP

 

Expert:  Engineer John C. replied 5 years ago.
OK. Please follow the steps below from your computer with Windows 7:

1- Please click Start, then Control Panel

2- Now click "View by: Large icons"

3- Click "Network and Sharing Center"

4- Click "Connect to a Network"

5- A list of wireless networks will show up. Please select your network name and then click "Connect"

6- IF you are prompted to enter a network password, enter it. If you get an error message here OR if you don't remember your wireless network password, please let me know.

7- Even if you have a subscription, please scroll down and click the green Accept button so I can get compensated for my time by JustAnswer

Thank you very much!

John C.
Computer Science Engineer
Engineer John C. and other Networking Specialists are ready to help you

Related Networking Questions