I have a Dell lap computer. I have a motem from SBC. I have a router from cisco. It is a Valet. I have something connected wrong. I called AT&T wireless tech and they ran a test on my line and said something was connected wrong. Should I call AT&T back or can you help me?
Computer OS: Windows Vista
Unplugging my motem and waiting a few minutes and taking the computer down and starting it back up and replugging everything.
Hi, Was it working previously? The connections are:- modem to router's Internet/WAN port - computer to one of router's Ethernet/LAN ports. - power adapter to router. , but the router is not working? Is it a new router? How does AT&T know the connections are wrong? What's the brand and model of your AT&T Internet modem? Can you go to the website http://www.att.net/ , and click on Mail, then confirm that you are able to log in your att/sbc email account with your att/sbc email password? Thank you.
I have managed to fix my own problem. I certainly won't send you more money.
Hi,Don't worry, your deposit is always refundable as you wish if you are not satisfied; we guarantee our service. If you don't mind, how did you fix the issue?Do you have any other computer question/issue? If so, I will gladly help. Otherwise, I will cancel this. Please let me know. Thank you.