Hi I am one of the experts here on Just Answer.com

When you say your trying to connect to your works outlook email account are you doing this through a webpage?

Have you tried with any other browser?

Thanks

And please let me know which browser you are using and having the issue with IE Chrome Safari IE Firefox

If you can in Safari click on the top where it says safari in the menu bar and then click about safari so you can tell me the version of it you are using that will be great

The issue you are having is that your safari is not accepting the SSL certificate your email site is using so we will have to change some settings or reset something depending on the version

Thanks for that have you tried accessing the site with Firefox or chrome?

Yes please do that way we can correctly assume its just an issue with your safari and not a setting in your computer

ok sounds good

When you get a chance can you also tell me what version of MAC OSX your machine is running
To find it click on the apple in the top left then click about this mac

Ok good to know we have it narrowed down to a safari issue

Perfect thanks give me just a second

Out of curiosity did you go from 10.7.1 to 10.7.2?

The reason I ask is there is a pretty known bug in 10.7.2 at least it has happened to a lot of people.

Most people are reporting that it happens when they go from 10.7.1 - 10.7.2
Where the update breaks ssl from working in safari

there is a temporary fix but you have to basically do it every time you reboot / wake up the computer

Or some people have done is wipe the computer and reload 10.7 and go straight to 10.7.2

it would load with an apple update

the temporary fix would be to

Delete ~/Library/Keychains/login.keychain and /Library/Keychains/System.keychain.

This temporarily resolves the issue, and lets you load secure sites, but a minute or two after rebooting or hibernating somehow magically undoes the fix, so you have to delete these files over and over.

yeah

That would be up to you, you would need to back up all your data

and programs

it essentially wipes the computer clean

down to just the os

http://www.apple.com/safari/

you can go to that link

but Im pretty sure 10.7.2 has the latest version built in to it

the ssl break from my understanding goes deeper than safari
Do you use time machine to back up your computer?

Yes please give it a go

one second

you would need a backup before 10.7.2 installed

to when everything was working

give me just a moment im looking through some of my notes on 10.7.2 and any possible hotfixes that may help yo

you

No not at this point

OK so some people have been using a work around and there are to possible ones

One is to go into Keychain access
Keychain Access and run the repair. Then turn off the CRL and OSCP checking and then exited Keychain.
Now the down side is now that it wont check for certificates but its a work around some people dont mind.

Another was to make sure the firewall on their network allowed pass throughs to the CRL and OSCP servers of the certificates so it could verify because without being able to verify keychain in 10.7.2 will just hang and not connect

you should be able to type in keychain.app and finder should bring it up for you

Sorry for the delay

trying to see if I can find a video to show you exactly how to run it

you can see your certs there but you cannot update them you can delete ones that are there though

Hi

you cannot renew a cert here

they get downloaded from websites you visit

Yes please give me one second

Can you not see my responses?

AH ok great

you cannot renew them their but you can delete them out

Yes

Ok perfect

Glad I could help

You too and enjoy the weekend

please click the accept answer button so we may close this question