Hello are you there?
That means the default username and password XXXXX changed. If you are unable to remember the username and password XXXXX login, you will have to wipe and re-configure the wireless router. Here is what you need to do:
1. First get the two items downloaded:
Here is the software to setup the wireless router:
Here is the guide that will assist you if you have any issues:
Now we will reset the router:
1. On the back of the router, there is a red reset button.
2. Use a pen or paper clip to press and hold the button for 30 seconds.
3. Once you are finished, please unplug the router for 30 seconds, and plug it back in.
Now the default configurations are set.
Please run the software we downloaded earlier and run through the steps.
This will allow you to setup the configuration of the wireless and be sure to write down the password.
Hopefully this resolves the issue, please click the green accept if I have answered your question.
Has this issue been resolved or do you need further assistance?
Let me know, otherwise feel free to hit the accept button!