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Bernie
Bernie, Network Technician
Category: Networking
Satisfied Customers: 7140
Experience:  6+ years experience, Microsoft MCDST/CompTia A+ Certified
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How do I find my network security key for my Netgear router?

Resolved Question:

How do I find my network security key for my Netgear router? I'm trying to connect a new laptop computer to it.
Submitted: 2 years ago.
Category: Networking
Expert:  Bernie replied 2 years ago.
Hello, and thanks for asking your question. My name is XXXXX XXXXX X will be your expert today.

By any chance do you have a Windows 7 computer that is already wirelessly connected to the network (not hardwired to the router or modem)?

What is the model of your Netgear wireless router?

Thanks
Customer: replied 2 years ago.

My other laptop computer is Windows XP.

 

Model: WGR614v7

Expert:  Bernie replied 2 years ago.
Thanks, XXXXX XXXXX Windows 7 computer you're on right now:

1. Directly connected to the router (hardwired)

or

2. Already wirelessly connected to the router?

Customer: replied 2 years ago.

If you're talking about my home computer, it is hard-wired to the router.

 

I'm trying to connect my new laptop with a wireless connection.

Expert:  Bernie replied 2 years ago.
Ok, thanks, XXXXX XXXXX steps

First, make sure you take these steps on a the hardwired computer that is already connected to the internet (not the laptop):

Open a new web browser window, erase anything in the address bar at the top, then type: http://routerlogin.net or http://192.168.1.1

Press ENTER on the keyboard > A login prompt should pop up, to login use admin as the username, and password or 1234 as the password

Once in, click Wireless Settings > On that page look for a key #1, passphrase, or preshared key box, it will show your wireless network password

Let me know if that clears it up, if not, we will try some other steps
Customer: replied 2 years ago.

That's the same thing it said to do from the bottom of the router.

 

However, when I go there and type in the username and password XXXXX times unsuccessfully, it says "401 user unauthorized". In other words, it does not recognize

those passwords.

Expert:  Bernie replied 2 years ago.
Ok, this means the administrator password XXXXX been changed, what we must do, is reset the router, and create a new network password XXXXX

While it is powered on, press the reset hole on the back of your router with a paper clip or pin for 30 full seconds, then release > Wait 2 minutes, then try this:

Open a new web browser window, erase anything in the address bar at the top, then type: http://routerlogin.net or http://192.168.1.1

Press ENTER on the keyboard > A login prompt should pop up, to login use admin as the username, and password or 1234 as the password

Once in, click Wireless Settings > In the SSID box type a name for your network > Pick WPA or WPA2 for the security type

In the passphrase box make a password, at least 10 characters > Save or apply your settings. Wait 2 minutes then try to connect to this new network from your laptop.
Bernie, Network Technician
Category: Networking
Satisfied Customers: 7140
Experience: 6+ years experience, Microsoft MCDST/CompTia A+ Certified
Bernie and 10 other Networking Specialists are ready to help you
Customer: replied 2 years ago.

 

OK, that worked. A setup wizard popped up and walked me through the setup once I reset the password XXXXX the back of the router like you said. Thanks.

Expert:  Bernie replied 2 years ago.
You're very welcome, enjoy!

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