How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask networkwiz Your Own Question

networkwiz, Certified Networking Engineer
Category: Networking
Satisfied Customers: 2126
Experience:  MCA (Masters of Computer Application)
Type Your Networking Question Here...
networkwiz is online now
A new question is answered every 9 seconds

I need to add my Kindle Fire to my wifi device. I do not remember

Resolved Question:

I need to add my Kindle Fire to my wifi device. I do not remember the password XXXXX code for my wireless router. Is there a way for me to find it?
Submitted: 4 years ago.
Category: Networking
Expert:  networkwiz replied 4 years ago.

Welcome to the justanswer.


What the model number and brand name of the wifi router you are using.


I can give you steps to look for the ssid and password XXXXX the router however if you want i can remote access and get you the details in just few mins please tell me what would you prefer, remote support to steps to follow.

Customer: replied 4 years ago.
You can access remotely for the info.
Expert:  networkwiz replied 4 years ago.

click on this link and run the tool let me know once its ready.




Customer: replied 4 years ago.
I keep going in circles on the chat screen. I press the 'join session' button which send me to the box that says 'connected'. can't do anything except close it. what now???
Expert:  networkwiz replied 4 years ago.

Me: i am connected now

Me: use this chat window to communicate

Me: sir are you there?

Guest: yes

Me: i have noted the ssid and password XXXXX a notepad in your desktop screen

Guest: yes, I see it.

Me: that is what you would need ssid and passphase to connect a wifi device to your router

Guest: is this something i could do if i had an id and password XXXXX your server?

Me: no sir

Me: this is the id for your router

Guest: I that case, i'll try this. do you want to hold on??

Me: yes i will wait

Me: its a kindle correct?

Me: kindle 3

Me: ?

Me: steps to connect your kindle to your router

Me: To connect your kindle to a Wi-Fi network:

Press the Home button, then press the Menu button.

Navigate to "Settings" by moving the 5-way controller down, then press the 5-way controller to select.

Select "view" next to "Wi-Fi Settings" to display a list of detected Wi-Fi networks. You may have to wait a moment as your Kindle detects networks in range. Kindle automatically scans for available Wi-Fi networks at periodic intervals. To rescan for available networks at any time, select "rescan."

Select "connect" to connect to a network. If you see a lock symbol next to "connect," the network requires a password XXXXX connect.

If necessary, enter the Wi-Fi network password, and choose "submit." Press the Symbol key to enter numbers or characters not present on the Kindle keyboard.

Once you are connected to a Wi-Fi network, Kindle automatically connects to it again whenever that network is in range. If more than one previously used network is in range, your Kindle automatically connects to the network that was most recently used.

Expert:  networkwiz replied 4 years ago.

Guest: i was away. I have a Kindle Fire. I was successful at accessing my network. Thanks. If the instructions above are useful, will you add them to a notpad page and leave it with me. Thanks.

Me: great

Me: and sure i will save it on your desktop

networkwiz, Certified Networking Engineer
Category: Networking
Satisfied Customers: 2126
Experience: MCA (Masters of Computer Application)
networkwiz and 3 other Networking Specialists are ready to help you

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Previous | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY

Meet The Experts:

  • Claws224


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
< Last | Next >
  • Claws224's Avatar


    IEEE Network Engineer

    Satisfied Customers:

    IEEE, Microsoft
  • Kevin's Avatar


    LAN/WAN Specialist

    Satisfied Customers:

    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    13 years of desktop, server and network support experience
  • Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    Computer Business Owner / Former DoD Network Specialist
  • Byron's Avatar


    PC Support Tech

    Satisfied Customers:

    CCNA, A+, MCSE 11 years at a large law firm.
  • Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    Certified Networking expert with over 10 years experience.
  • A. Stevens's Avatar

    A. Stevens

    Network Administrator

    Satisfied Customers:

    10+ years of Desktop, Laptop, and Server troubleshooting and support.

Related Networking Questions