Hi, I'm Lori and I'll be helping you today. I'm sorry to hear you're having a problem. Please bookmark this page so you can get back to it easily.You can download it here:http://canoncanada.custhelp.com/app/answers/detail/a_id/17591/~/color-network-scangear-v2.71-for-windows-xp%2Fserver-2003%2Fvista%2Fserver
Lori. . 1) I have tried that software, and it doesn't work and 2) I neglected to mention my copier is a b/w Canon Imagerunner 3300
Ok, let me check for that product
Maybe conflict because of color vs. b/w?
Have you tried the software/drivers here?http://usa.canon.com/cusa/support/office/b_w_imagerunner_copiers/imagerunner_2200_2220i_2220n_2800_3300_3300i_3300e_3300en_3320i_3320n/imagerunner_3300#DriversAndSoftware
Yes, I don't see what I'm looking for. . .
Ok, I am not able to find it either. I will opt out and let another expert step in to assist you.