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arsufi
arsufi, Computer Hardware Engineer
Category: Networking
Satisfied Customers: 667
Experience:  MCSE, RHCE, IBM System X Server Certified
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Cannot connect to mywifiext.net

Customer Question

I cannot connect to www.mywifiext.net to change settings on my netgear WN2000rpt, also tried http://192.168.1.250 as suggested but still no joy! any other suggestions?

Submitted: 2 years ago.
Category: Networking
Expert:  arsufi replied 2 years ago.

Welcome to JustAnswer


By the way have you checked the system ip address?


It should be in 192.168.1. * range inorder to talk with netgear WN2000rpt

To check:

Click start > All programs > accessories > command prompt

On command prompt window type ipconfig then press enter key

tell me ip address and default gateway from result

Customer :

ip address = 192.168.1.10


default gateway = 192.168.1.1

arsufi :

Check if you able to ping 192.168.1.250


1: Open command prompt ( see above step)


2: On command prompt window type ping 192.168.1.250 then press enter key


Make sure netgear WN2000rpt is connected to router and has powered on


Check if it pings or not

Customer :

pinging gives "request timed out"


WN2000rpt is on and extender status is green

arsufi :

How you have connected netgear WN2000rpt to router? Is it by lan cable?

Customer :

wifi

arsufi :

can you connect it by lan cable

Customer :

yes but will take a few mins and live box is downstairs and computer is upstairs! will do that now

arsufi :

I think the wireless connection is not established with router


So lets check if work under lan connection

Customer :

extender now connected by ethernet cable

arsufi :

Now open command prompt and check if it pings to extender ip address

Customer :

I have had the extender status green and the link status green but cannot get to the website

arsufi :

On command prompt window type ping 192.168.1.250 then press enter key


check if it pings

Customer :

I have had the extender status green and the pc to extender status green but hen cannot connect to the mywifiext.net site to access the wizard to change settings

arsufi :

where is the other end of the lan cable connected? Is it to the router or to your computer?

Customer :

yes in the livebox

arsufi :

Please check whether you connect extender in this way


One end of lan cable should go to extender ethernet port and other end to router ethernet port

Customer :

Both the extension status and pc to extender status leds are green

arsufi :

Please check whether you connect extender in this way

One end of lan cable should go to extender ethernet port and other end to router ethernet port


Have you connected in this way

Customer :

yes

arsufi :

open command prompt


ping 192.168.1.250


check the status


Is it timed out or pinging

Customer :

request timed out

arsufi :

Lets reset the exttender so that it will bw restored to default settings.

Hope it will solve the issue

 

Customer :

Ok have disconnected all cables to extender including power reconnected and switched on and all is green

arsufi :

Sorry , you should do it this way in order to reset extender


1: Power netgear WN2000rpt wait for 2 min


2: Press the reset button for 1 min . You can find the reset button on the rear side of extender

See above image to find reset button

After reset wait 3 min for extender to come up . Then check


You can either connect via wireless or wired


Hope it should work

Customer :

reset all green on extender but pinged again and still timed out


still on cable

arsufi :

Is extender secured ?

Customer :

yes

arsufi :

then remove lan cable and connect via wireless


check if it asks for password *****

Customer :

sorry don't know was thinkin of internet router which is

arsufi :

Disconnect extender lan cable

Then try connecting extender via wireless

I just want to confirm whether extender has reset ot not

By default extender will not ask for wireless password

Since you have secured the router , that password ***** be gone if it router has reset
Customer :

All has gone green wirelessly! but pinging still times out

The only light on the extender that does not come on is the "link rate status"

arsufi :

have you changed the default ip address of extender before?

Customer :

no

arsufi :

do you get internet through extender

Customer :

yes but cannot connect to the mywifiext.net site to change any setting... as I said in my first question!

arsufi :

please download ip scanner tool from the below link


Click on the download button

Customer :

when I say yes Perhaps Dont know is more accurate as the extender is only connected to the internet radio which works but only on channel 7 on the router and the extender is set to channel 1

arsufi :

Install IP scanner tool after download

Customer :

The radio network scanner gives the ifo as SSID Netgear_ext 1p 192.168.1.128 channel 1

arsufi :

fine. then open inetnet explorer and type this ip address

http://192.168.1.128/

check
Customer :
The webpage "192.168.1.128" cannot be found
arsufi :

can you ping to that ip address


open command prompt

ping 192.168.1.128


check the status

Customer :

request timed out

arsufi :

Is extender secured now ?

Customer :

Dont know, There is no secure Padlock symbol on the radio's scanner so I think not, there is a secure symbol for the radio's direct link it the livebox

arsufi :

can you press the reset button once more


press and hold it for 1 min

Customer :

power off as before?

arsufi :

No , it should be on while doing this process, then only it will get reset


do it right now


press and hold reset button for 1 min

Customer :

ok done that


led's now green

arsufi :

let the extender come up. Then open network scanner andscan ip address

Customer :

Radio' scanner says network setting IP is still 192.168.1.128

arsufi :

check on internet explorer both address


http://192.168.1.128/


http://www.mywifiext.net

Customer :

server could not be found for both addresses

arsufi :

sorry , i am out of ideas now , i shall open this call to others

Customer :

Ok thanks for that ...hope some one has some suggestions

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