How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Brad M Your Own Question

Brad M
Brad M, Network Administrator
Category: Networking
Satisfied Customers: 149
Experience:  IPSEC VPN, TCP/IP, DHCP, DNS, etc... Currently a network admin at a webhosting company.
41676755
Type Your Networking Question Here...
Brad M is online now
A new question is answered every 9 seconds

How do i configure my NetGear Prosafe JGS524

Resolved Question:

How do i configure my NetGear Prosafe JGS524??
Submitted: 3 years ago.
Category: Networking
Expert:  Molinari replied 3 years ago.
-Could you explain your situation a little more?
Customer: replied 3 years ago.
The switch just doesn't seem to be working but I have never set one up before so I may be doing it wrong. I have the modem plugged in. The router plugged into the modem, and then a cable from one of the ports on my netgear router to the switch. Then I have my 5 desktops plugged into the switch but none of them are able to access the internet.

What do I need to do to configure the Switch? Or is there something else I need to do.
Expert:  Molinari replied 3 years ago.
Ok, first off, can they see the internet without the switch just plugged into the router?
Customer: replied 3 years ago.
Yes... I have tested each individually and they all have been connected before.
Expert:  Molinari replied 3 years ago.
Have you tried just one computer first?
Are they static or dynamic ips?
Customer: replied 3 years ago.
Yes I have tried only one and reset everything and that didnt work. I am not sure about the ips... How do i find that out?
Expert:  Molinari replied 3 years ago.
Ok I didn't realize you had macs.
I'll have to opt out as I'm not as familiar with those settings....
Expert:  Brad M replied 3 years ago.
Hi, my name isXXXXX will be happy to assist you with this issue.

If the Netgear switch that you have is the JGS524, then it is an unmanaged switch, which means that you do not need to configure anything on it. However, if you have the JGS524E or the JGS524F, those are managed and there may be some configuring you need to do.

Assuming you have the regular JGS524 (unmanaged) switch:

1. Power down your modem, router, and a computer you can test the connection with.
2. Disconnect the switch from the router (we'll test without the switch first).
3. You should have an ethernet cable going from your modem to the WAN (sometimes called "Internet") port on your router.
4. From the router you should have an ehternet cable going from any of the other ports to one of your computers.
5. Power on your modem first. Wait at least 1 minute (or until the lights on the modem stabilize)
6. Power on your router next (same method).
7. Power on the computer finally.
8. Test your connection to the internet on the computer.

If you can successfully connect to the internet, then you should be able to power on your JGS524 switch. Unplug the ethernet cable from your computer, plug that end into any port on the switch. Next, get another ethernet cable and plug it in from any port on the JGS524 switch to your computer. Your computer should reconnect and you should still be able to access the internet.

I know this may be what you've already tried, but sometimes doing things in this specific order can resolve the problem. If you still have problems or if you have the JGS524E or F, let me know, and I will be happy to help you. The good news is that the ProSafe products have a lifetime warranty, so if it turns out to be defective, Netgear should RMA another one to you.
Brad M, Network Administrator
Category: Networking
Satisfied Customers: 149
Experience: IPSEC VPN, TCP/IP, DHCP, DNS, etc... Currently a network admin at a webhosting company.
Brad M and 9 other Networking Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Last | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
< Last | Next >
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1165
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.com/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    510
    Computer Business Owner / Former DoD Network Specialist
  • http://ww2.justanswer.com/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    384
    Certified Networking expert with over 10 years experience.
 
 
 

Related Networking Questions