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Greetings,Can you please explain your issue in further detail? Please, describe the wireless connection that you are attempting to establish.
I'm attempting to use my new Galaxy Tablet as a mobile modem hotspot connection to the internet. I have been connected for several years through Hughes. Net but wish to add much more mobility for travel and research purposes. The Verizon people recommended I buy a Belkin N150 USB Wireless Adaptor and install it and that would be my connection with my desktop while at home. While away, I'll use my Galaxy as a mobile hotspot with my wireless laptop. I can also use the Galaxy as a stand alone if necessary.
As of right now, you can access the Internet on the Galaxy with no problems?
Can you please, let me know how far along in this process you have gotten?
Did you have any problems.?
Yes, I can access the Internet on the Galaxy with no problems.
How far in the wireless connection process did you get?
I bought and installed the Belkin USB Wireless Adaptor on my desktop yesterday afternoon for the purpose of linking to the Internet through my Galaxy
1) Did you enable the wireless hotspot application on the Galaxy?2) Does the Windows XP computer see the wireless signal from the Galaxy?
Yes to question 1)
No to question 2)
Does the Galaxy indicate that the wireless function is enabled?
Not that I know of. I did not know that it could or would and so did not look for such. Nore did the Verizon tech who tried to solve the problem mention any such thing. She could not resolve the problem so suggested I contact a Belkins person.
We go into my laptop and try to get my professional xp to recognize the Belkins but it would not.
I'm sorry--I meant my desktop--not my laptop. Sorry!
I am confused. Are you telling me that the Belkin usb adapter did not install correctly?
Perhaps that is the problem. I do not know. My desktop system would not recognize it however. So, I do not know which side of the fence the problem is on.
I should add that I'm not running Windows 7.
- Click Start Button - Click Run - Type: devmgmt.msc- Hit Enter- Click the plus sign next to Network AdaptersWhich listings are below the Network Adapter heading?
None of the above as I recall.
none of the above as I recall
Ok, please complete those steps again.
On that same window, do you see any device anywhere that has a yellow exclamation point next to it?
I've not had time to get back to that point in time. Was trying to do so just now but took a wrong turn. I'm not a computer geek, just simply a geek.
Ok, no problem... take your time
The Verizon tech walked me through a diagnosis earlier today. I'm not sure I can reconstruct the path. Right now I'm a very tired 70 year old man and I have trouble remembering lists of information and procedures of any kind. I don't remember anything yellow, however. I'll try again.
I am not asking you to remember anything or any procedure.Please, just follow the instructions I posted.
Here they are again:- Click Start Button - Click Run - Type: devmgmt.msc- Hit Enter- Click the plus sign next to Network AdaptersWhich listings are below the Network Adapter heading?
Thank you. But I don't know how to get to any Netword Adapter heading to even see a list to even begin to respond you your question. I go to Start, then connect to and two options pop up--one to a wireless 2 connection and another to a show all connections. When I click on the wireless connection 2 I get no such list as your showing above.
Ok, my 2nd step was to click RUN, not Connect.
But please, disregard those instructions.
Do you see the wireless icon next to the clock (bottom right of the screen)?
Yes. It has a little red x on the bottom of it.
Right click that wireless icon and choose "View Available Wireless Networks" in the menu that comes up
On the new window, which wireless signals do you see?
No signals just a message that says "no wireless networds were found in range." Sorry for the delay but I could not cut a past so you could see the rest of the message.
That means that the wireless hotspot is not turned on the Galaxy
Are you sure that it is turned on?
Earlier, you said that it was.
My galaxy window states that "3G Mobile Hotspont activated"
But your computer does not see it?
Right click that wireless icon and choose "View Available Wireless Networks" in the menu that comes up.In the window that comes up, click the REFRESH signals link
Right, my computer does not see it
Sorry, but I see no such link on my galaxy 3G Mobile window
You are doing that on the computer.
On the computer:Right click that wireless icon and choose "View Available Wireless Networks" in the menu that comes up.In the window that comes up, click the REFRESH signals link
Perhaps we should terminate. Don't want to waste your time. Seems to be going no where and I cannot afford to spend an arm and a leg on this.
But, thank you for trying!
I am not sure I understand.
Do you wish to end communication?
You may click the Accept button now and leave any feedback for me that you feel is appropriate.Thank you for your time.
Yes. I think we better do so. I doubt if we will solve the problem at this time. Thank you