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Engineer John C.
Engineer John C., Networking Expert
Category: Networking
Satisfied Customers: 14591
Experience:  Computer Science Engineer. Cisco, Microsoft and A+ certified.
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Having probs with connecting my Sony Blu Ray to the internet

Customer Question

Having probs with connecting my Sony Blu Ray to the internet via a WGA600N. Help?
Submitted: 5 years ago.
Category: Networking
Expert:  Engineer John C. replied 5 years ago.
Hello, I am John Cappucci, Computer Science Engineer. I enjoy solving computer, printer and networking issues, so I will be very happy and will do my best to help you.

What is the 192.168.1.150 IP?
Customer: replied 5 years ago.

That's an IP I found on another tech support blog...claimed to be the IP to use for the gaming adapter.

Expert:  Engineer John C. replied 5 years ago.
It depends on your network. All devices must have different IP addresses. Have you tried just with the AUTO configuration? (no need to enter the IP addresses, gateway, etc, etc?)

If I helped please scroll down and click the green Accept button for me to be paid :-) ( Even if you have a subscription or trial plan with us I need you to click Accept for me to be paid from JustAnswer. And even if you have a regular account and see the holding charge in your credit/debit/PayPal account, I need you to click Accept for the money to be released to me)

Thank you

John Cappucci
Computer Science Engineer
Customer: replied 5 years ago.

In the setup screen of the gaming adapter, the choices for the IP are either static (that's where I listed the IP I told you about) or an option called DHCP. Is DHCP the option I want to set it on "AUTO configuration?"

 

Thanks.

Expert:  Engineer John C. replied 5 years ago.
Yes, please select DHCP, it should work. Please keep me posted.

If I helped please scroll down and click the green Accept button for me to be paid :-) ( Even if you have a subscription or trial plan with us I need you to click Accept for me to be paid from JustAnswer. And even if you have a regular account and see the holding charge in your credit/debit/PayPal account, I need you to click Accept for the money to be released to me)

Thank you

John Cappucci
Computer Science Engineer
Customer: replied 5 years ago.

Okay, I selected DHCP and rebooted the gaming adapter. I plugged it back into the Sony Blu Ray player but it still says there's a network error and that it "cannot connect to the DHCP server." I plugged the gaming adapter back into my wireless router and then tried to login to the setup page using my computer browser at http://192.168.1.250/ which was the IP which allowed me to view the gaming adapter setup page previously. Now, however, my browser states that the page at http://192.168.1.250/ cannot be found. I assume that is because the DHCP setup has given in the device a new IP?

 

Any ideas?

 

Thanks.

Expert:  Engineer John C. replied 5 years ago.
Even if you use DHCP, the IP address of the gaming adapter is 192.168.1.250 (that's the default IP address of the adapter). In order to access it, plug it into your computer using a Ethernet cable.

Also, please check the Quick installation guide here -----> http://homesupport.cisco.com/en-us/wireless/lbc/WGA600N and then click Quick Installation

Does it work?
Customer: replied 5 years ago.

 

I unplugged the adapter from my wireless router and plugged it into my laptop using an Ethernet cable. Via my browser, I tried to log into http://192.168.1.250/ but it came back "Internet Explorer cannot display the webpage." The lights on the adapter (while plugged in via Ethernet cable to my laptop) are as follows:

power - solid green

Ethernet - solid green

Wireless - blinking green

Security - solid green

The connection light on my Ethernet port to my laptop is lit.

 

Ideas?

 

Thanks.

 

 

Expert:  Engineer John C. replied 5 years ago.
Please try resetting the device with the reset button, then unplug it from the electric outlet and plug it back. Then try the previous procedure again. Does it work?
Customer: replied 5 years ago.

 

I reset, unplugged and plugged back in and attempting to log onto http://192.168.1.250/. Received same result: "Internet Explorer cannot open the webpage." I unplugged the adapter from my laptop and plugged it into my wireless router via the Ethernet cable. I again attempted to log onto http://192.168.1.250/ and was able to open up the adapter's setup page.

 

Since the adapter was reset, the security is again showing as disabled and the IP is back on static at 192.168.1.250 with subnet 255.255.255.0 and gateway 192.168.1.1.

 

What now?

Expert:  Engineer John C. replied 5 years ago.
Please follow the quick installation guide here -----> http://homesupport.cisco.com/en-us/wireless/lbc/WGA600N and then click Quick Installation. Follow all the steps from page 9 "3 Manual Configuration". to page 11

If you don't have a wireless password, select "Continue Anyway". If you have a password, enter it when prompted.
Customer: replied 5 years ago.

 

Page 9 wants me to begin at Step 2 of the setup program. I can't get beyond Step 1, however, because the setup program says it is "unable to locate a gaming adapter on [my] network." It will not let me skip the part of the set up in order to get to Step 2.

 

Expert:  Engineer John C. replied 5 years ago.
When you connected the adapter to the router you were able to open the setup page. Am I right? You can set it up connected to the router, then unplug it and connect it

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