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Anthony Brewster
Anthony Brewster, Consultant
Category: Networking
Satisfied Customers: 5365
Experience:  7YRS+ WORKING ON COMPUTERS, CONFIGURING NETWORKS, CONFIGURING WIRELESS ROUTERS, ETC.
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The wireless adapter on my Toshiba laptop has stopped working,

Resolved Question:

The wireless adapter on my Toshiba laptop has stopped working, resulting in the inability to connect tom the internet via my Netgear router. Can you kindly assist?

Thank you.

P.K.Chakraverty
5 Hertford Close
Caversham
Reading
RG4 6QL
U.K.
Submitted: 6 years ago.
Category: Networking
Expert:  Anthony Brewster replied 6 years ago.

Hello, there are 2 things you can try.

 

 

----------------------------------------------------- 1 -------------------------------------------------------------

 

The first thing you need to do is remove all networks from the system.

 

1) Click Start

2) Click Control Panel

3) Click Network and Internet

4) Click Network and Sharing Center

5) Click Manage Wireless Networks (Top Left-Hand Column)

6) Right-Click and Remove Network for everything listed here

 

Now after you do that, close everything out and when your back on the desktop, proceed to step 2.

 

----------------------------------------------------- 2 -------------------------------------------------------------

 

We need to uninstall the network devices, and have windows reinstall them.

 

 

1) Click Start

2) Right-Click Computer

3) Click Properties

4) Click Device Manager (Top Left-Hand Column)

5) Click the > sign for Network Adapters

6) Right-Click and UNinstall everything listed here and if asked to check the box for the drivers, put a check in that box and click ok.

 

Finally, restart the computer and let Windows reinstall all of your network devices for you. When this had been completed successfully, please reconnect your pc to the wireless router, and when prompted for the passkey, put that in and your all set!

 

 

BEST OF LUCK!
GOD BLESS!

 

 

:)

Anthony Brewster and 5 other Networking Specialists are ready to help you
Expert:  Anthony Brewster replied 6 years ago.

Sorry for the late reply was on my treadmill. Make sure you are using your Toshiba Laptop to do these instructions to fix it.

 

Look at the picture below, as Manager Wireless Networks is there...

 

 

 

 

Thanks!

Customer: replied 6 years ago.

Mr. Brewster,

 

Sorry to say, your diagnosis was completely wrong. A computer service engineer detected the real problem. That was, a number of wireless drivers were either corrupted or disabled. He downloaded those drivers from Realtek and my laptop is now working perfectly.

 

P.K.Chakraverty

Reading. JU.K.

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