After you reset the wireless router can you tellus what you did to reconnect your computer to the wireless?
Can you go to a machine that can get online through the router using a hardwire then open an Internet browser Window and type http://192.168.1.1 then hit enter to open the routers login page and just leave the password XXXXX and hit submit to get into the configuration pages.
Once logged in can you click on the Wireless tab in the setup page and then copy down the wireless key that is already set and the security type and let me know what it says.
Can you try clicking this link http://192.168.0.1 and letting me know if you can then check the setup or not
Can you click Start and then can you type CMD in the run box then hit enter to open a DOS window, Or if you use Vista or 7 can you click start then type cmd into the search box at the bottom of the start menu then hit enter to open the DOS window.
When the window opens can you type ipconfig then hit enter and make a note of the Default Gateway address which should be something like 192.168.1.1
Once you have that can you open a web page and type the address lin this format http://192.168.1.1 and hit enter then let me know if you can get into the router
Can you tell me what you found for the security type and the password XXXXX is the password XXXXX same as what you had written down from using the wizard?
That is what I wanted to check, So now you have the correct password XXXXX you go to your machine and see if it will now connect you to your router so you can then get online
Let me know what happens
Can you go back into the router and change the security type to WPA2-Personal or WPA2 (AES) and then enter your choice of password, If in doubt just use your phone number with area code and then save your changes and wait 2 minutes then see if you can connect with the password XXXXX just set.
Why did you reset the router?
Could you not just manually choose the new security type and enter your password?
I was panicking for a moment as I thought you were going to reset the router again and loose the settings
If you could restart then follow the link you should have been emailed which will bring you back here so we can continue.
If you still cannot connect can you click start then run and type winver int he run box and hit enter then let me know what it shows for your Service pack (SP) number.