How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask bbl242003 Your Own Question

bbl242003
bbl242003, Network Architect
Category: Networking
Satisfied Customers: 985
Experience:  BA, AND AA in Network + Security + and A+ certified through Comptia International Recognized
Type Your Networking Question Here...
bbl242003 is online now
A new question is answered every 9 seconds

trying to hook up a foscam wireless camera and cant get it

Resolved Question:

trying to hook up a foscam wireless camera and cant get it to connect to the router
Submitted: 3 years ago.
Category: Networking
Expert:  bbl242003 replied 3 years ago.
Hello welcome,


what is the model number for "foscam wireless camera"

Once you send this information to me, I will provide an accurate solution for setup and accessing system interface so that we may access the cam via the router.

THANK YOU
Customer: replied 3 years ago.
f18918w
Expert:  bbl242003 replied 3 years ago.
THANK YOU, XXXXX XXXXX YOUR SOLUTION NOW.


APPRECIATE YOUR PATIENCE THUS FAR!


BRUCE
Expert:  bbl242003 replied 3 years ago.
THIS IS THE WEBSITE YOU WILL NEED TO DOWNLOAD THE UPDATED TOOLS PACKAGE FROM

http://foscam.com/dow.asp?anid=6

YOU WILL SEE SOMETHING THAT LOOKS LIKE THIS

FI8918/FI8918W
sw upgrade package
IPCam Tools Setup
User Manual


SELECT THE IP TOOLS SETUP PACKAGE, WHEN SETTING UP THE UNIT FOR THE FIRST TIME, DO NOT ATTEMPT TO DO IT WIRELESSLY, IT WILL NOT WORK

RUN THE INSTALL FOR THE TOOLS SETUP

Bruce B- Unless you Press ACCEPT, I get nothing.Your funds are a deposit to JustAnswer NOT me.


THEN FOLLOW THESE STEP BY STEP SO THAT WE MAY RECONFIGURE THE INTERFACE TO WORK ON YOUR ROUTER,

********************KEEP IN MIND THAT YOU MUST BE CONNECTED VIA HARD CABLE DIRECTLY WITH NO EXTRA HUBS OR SWITCHES, THE UNIT MUST BE DIRECTLY CONNECTED TO THE ROUTER PORT/S

You can access the camera through IP Camera Tool or IE, Firefox, Google chrome, safari or other stand browser directly.
(1) Double click the IP address of the IP Camera listed (Figure 2.1).The browser you use will be opened automatically and display the camera login page.
(2) Access the camera by IE browser directly, type in the camera’s IP address. For example:


The default user is admin, no password.
There are two modes to login. If you use IE browser, please choose activeX mode to login. If you use Firefox or Google chrome, please choose server push mode to INITIATE CONFIGURATION

For IE browser
Fill in user name and choose the first login.
Please click right button on the information and choose Run Add-on.

Click Run and it will return to the login interface. Fill in the user name and choose login again.
You will see living video.
NOTE: If you could not view living video after run the activeX. Only a red cross in the center of the video or just a black screen. Please change another port number to try. Don’t use port 80.Use port 85, 8005 or 8100 to try.
Make sure that firewall or antivirus software on your computer does not block the activeX. If you could not run the activeX as the way above, please shut down the firewall or antivirus to try again.
For Firefox, Google chrome, safari or other standard browser.
Fill in user name and choose the second login mode to login.
It may ask you for user name and password XXXXX before you login the UI.
After you enter user name, you will see Device Status of the camera.

Click Live Video, you will see living video.

For IE browser
If the camera is well connected. The light of the device status will show green.
Or it will show yellow. If it shows yellow, please check if the activeX is enabled or change another port number to try again.

If you want to view device information. Choose For Administrator and then click Device info.

For Firefox, Google chrome and safari
When you login the UI. You will see Device Status which is same like Device Info in IE browser.
Multi-device window: The firmware inside the camera supports max 9 cameras monitoring at the same time. You can add the other cameras in multi-device settings.
OSD: OSD is used to add timestamp on the video. There are five colors for the characters.

Bruce B- Unless you Press ACCEPT, I get nothing.Your funds are a deposit to JustAnswer NOT me.


Please DO NOT leave negative feedback. If my answer does not work for you, let me know and I will happily provide more relevant information. Please do not forget to ACCEPT this answer so that I may get paid. PLEASE continue to ask me questions if you have not reached resolution. I aim for 100 percent customer satisfaction in hope that you will return again for more expert assistance from a verified justanswer expert! I believe in positive feedback from all my clients! If your unhappy, continue to ask me questions until we find satisfaction in our client/expert relationship.Thank you for trusting justanswer to provide you with everyday expert solutions!We hope you will return again soon! WHEN YOU HAVE DECIDED THAT THIS IS THE SOLUTION FOR YOU, THEN PLEASE ACCEPT EVEN IF YOU’RE A MEMBER, HAVE SUBSCRIPTION, TO INCLUDE TRIAL SUBSCRIPTIONS. NOTE, CAPS ARE ONLY USED TO ASSIST WITH READING EMPHASIZED AREAS AND AREAS OF HIGH IMPORTANCE.

bbl242003, Network Architect
Category: Networking
Satisfied Customers: 985
Experience: BA, AND AA in Network + Security + and A+ certified through Comptia International Recognized
bbl242003 and 8 other Networking Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
< Last | Next >
  • I am very happy with my very fast response. Eric is very knowledgeable in the subject area. Thank you! RP Austin, TX
  • My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed. One Happy Customer New York
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
< Last | Next >
  • http://ww2.justanswer.com/uploads/BA/barrenrock/2011-10-19_215925_JamesJAFinal.64x64.jpg James's Avatar

    James

    Sr. Network Administrator

    Satisfied Customers:

    1711
    Highly experienced with wireless networks and wireless equipment, LAN and networking protocols
  • http://ww2.justanswer.com/uploads/Claws224/2009-07-07_063935_Dork_Portrait.JPG Claws224's Avatar

    Claws224

    IEEE Network Engineer

    Satisfied Customers:

    1256
    IEEE, Microsoft
  • http://ww2.justanswer.com/uploads/KN/knelly74/2011-4-14_215651_kevin.64x64.jpg Kevin's Avatar

    Kevin

    LAN/WAN Specialist

    Satisfied Customers:

    1165
    Certified MCSA and MCP Network Administrator with over 20 years of PC experience.
  • http://ww2.justanswer.com/uploads/tealnet/2009-09-26_000218_headshot_64.jpg Eric K.'s Avatar

    Eric K.

    Network Administrator

    Satisfied Customers:

    510
    13 years of desktop, server and network support experience
  • http://ww2.justanswer.com/uploads/CL/clagesolutions/2012-6-27_145545_20120608Geoff.64x64.jpg Mr. Clark's Avatar

    Mr. Clark

    Network Engineer

    Satisfied Customers:

    510
    Computer Business Owner / Former DoD Network Specialist
  • http://ww2.justanswer.com/uploads/MA/matthewpj73/2012-1-20_18729_TWO.64x64.jpg Matthew J's Avatar

    Matthew J

    Computer Support Specialist

    Satisfied Customers:

    397
    12+ yrs computer diagnosis/repair, network infrastructure install and support, IT Administration
  • http://ww2.justanswer.com/uploads/SE/Seashore2011/2011-12-6_33418_111205223015.64x64.jpg Chris L.'s Avatar

    Chris L.

    Support Specialist

    Satisfied Customers:

    384
    Certified Networking expert with over 10 years experience.