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Jason
Jason, Network Technician
Category: Networking
Satisfied Customers: 10371
Experience:  Years of experience and education.
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I dont know my wifi password. Is there a way I can retrieve

Customer Question

I don't know my wifi password. Is there a way I can retrieve it?
Submitted: 3 years ago.
Category: Networking
Expert:  Jason replied 3 years ago.

Networking Extraordinaire :

Greetings,

You can obtain the password.

What is the brand and model of your wireless router?

Networking Extraordinaire :

hello

Customer :

Netgeaar G Router WGR614

Networking Extraordinaire :

Thank you

Networking Extraordinaire :

On a computer that is connected to the router, perform the steps below:
- Click the following link ---> http://192.168.1.1
--If the above address does not work, go to http://192.168.0.1
--If the above address also does not work, go to http://192.168.2.1
Username: admin
Password: password
- Click the Wireless settings link

Your network name and password are listed on that page.

Networking Extraordinaire :

Please, perform those steps now.

I will stand by in case you have any questions.

Networking Extraordinaire :

How is that coming along?

Networking Extraordinaire :

You may click the Accept button now and leave any feedback for me that you feel is appropriate.

Once you click the Accept button, your deposit will be released and the website in will in turn pay me for my efforts.

You may bookmark the following link: http://theextraordinaire.com
----> In the future, if you have a question and would prefer to work with me, please visit that site and ask your questions there.

Customer :

The first and third links will not open and the second one takes me to a Qwest page that does not show my password. I still don't know the password.

Customer :

The first and third links will not open for me. The second one opens to a Qwest setup page that says I am connected to their network, but doesn't show my home network. Still no password.

Networking Extraordinaire :

On the second one, click the local network / home network link, then the wireless link. The password will be displayed there.

Customer :

This is still the "myqwest" link. Is there no way to find the password for the other network in the queue?

Networking Extraordinaire :

Hello

Networking Extraordinaire :

Yes, there is....

Networking Extraordinaire :

Which operating system are you running?

Networking Extraordinaire :

- Click the Start button > Run
- Type cmd
- Hit Enter
- In the black window, type: ipconfig
- Press Enter

What is displayed for the Default Gateway?

Customer :

I've typed this answer a couple of times but I don't see it....if you get it more than once, I apologize. The numbers for the Default Gateway are 192.168.1.1 which is the same as the first link above. When I try to open that it asks for a user name and password and will not accept "admin and password". That network opens automatically on my laptop, because it was set up that way, but I cannot open it with another computer because I still don't have the password.

Networking Extraordinaire :

Earlier you stated that the 192.168.1.1 address did not work.


That means that you changed the router password from password, do you recall what it may be? If not, we must reset the router.

You can reset the router by pressing the reset button on the back of the router with a paperclip for 30 seconds. Then wait 60 seconds and follow the instructions below:

On a computer that is connected to the router, perform the steps below:
- Click the following link ---> http://192.168.1.1
Username: admin
Password: password
- Click the Wireless settings link

You can change the network name and password to your choice.

Your network name and password are listed on that page.

Networking Extraordinaire :

Keep me updated.

Networking Extraordinaire :

You may click the Accept button now and leave any feedback for me that you feel is appropriate.

Customer :

That link does not work because it requires a password which I don't have. I have no idea when the password might have been changed, not during this attempt to retrieve the password. And the router does not have a reset button. I have tried unplugging it but the same thing still happens. Do you have any other suggestions?

Networking Extraordinaire :

Hello

Networking Extraordinaire :

The reset button is on the back of the router. It is a hole (not a button)

Networking Extraordinaire :

You must use a paperclip to press the button inside it.

Customer :

Nope....The back edge has a little antenna, a power plug, four internet plugs and a yellow ethernet plug. No little hole. The bottom surface is absolutely flat except for four little "feet-like" knobs. No holes.

Networking Extraordinaire :

One centimeter away from the antenna is a small hole.

Networking Extraordinaire :

I have double checked.

Customer :

I am currently here and am rebooting my computer now.

Customer :

OK....I pushed a paperclip into that little hole and held it until a light came on inside. I tried to access the 192.168.1.1 site again and it still will not accept the default password. That's why I tried rebooting to see if that helped, but it does not.

Networking Extraordinaire :

Ok, please try it again. Hold the paperclip in the hole for 30 seconds with the power on the router.

Customer :

I did that and now of course it completely erased the network I was trying to find the password for.

Networking Extraordinaire :

Ok

Networking Extraordinaire :

It had to be reset because you didn't have the password to the router.

Networking Extraordinaire :

On a computer that is connected to the router, perform the steps below:
- Click the following link ---> http://192.168.1.1
Username: admin
Password: password
- Click the Wireless settings link

Networking Extraordinaire :

At that page, you can now change the name of the network name and then click the Save button

Networking Extraordinaire :

Then, click the Wireless Security link and enable WPA Personal encryption, then enter an 8 digit password in the passphrase field and click Save.

Networking Extraordinaire :

Please, keep me updated.

Customer :

It says I need to go into setup wizard before I can use the router.

Networking Extraordinaire :

You can run the wizard if you wish.

Networking Extraordinaire :

Please, complete that.

Networking Extraordinaire :

How is that coming along?

Customer :

It's not. It asks for information that I do not have. There are five lines for IP addresses. I assume that one of them is the address I used to log into the router but I have no idea on the others.

Networking Extraordinaire :

Hello

Networking Extraordinaire :

What is asking for that?

Networking Extraordinaire :

Cancel the wizard and go back to the main 192.168.1.1 page, please.

Customer :

I did that.

Networking Extraordinaire :

Ok good

Networking Extraordinaire :

Now it is setup.

Networking Extraordinaire :

You are online through the router.

Networking Extraordinaire :

You can click the Wireless link and then setup your network name & password.l

Networking Extraordinaire :

You may click the Accept button now and leave any feedback for me that you feel is appropriate.

You may bookmark the following link: http://theextraordinaire.com
----> In the future, if you have a question and would prefer to work with me, please visit that site and ask your questions there.

Customer :

Unfortunately, not. I put in the network name and click "apply" and it won't leave that page. There is no place to put a password on that page. And I am apparently not connected through the router, because when I am on the computer that is connected to the router, I can't open any web pages, including this one.

Networking Extraordinaire :

Ok.

Networking Extraordinaire :

Now it is apparent that you are not on the router, because you told me. I only know if you tell me.

Networking Extraordinaire :

Are you plugged into the router and the modem now?

Customer :

I cannot communicate with you through the computer on the router, but that computer is on.

Customer :

I have to come back here to access this page, but that is not on the router.

Networking Extraordinaire :

ok

Networking Extraordinaire :

- Plug the Qwest modem into the WAN plug on the router
- Restart the computer
- Click the following link ---> http://192.168.1.1
Leave the username blank
The default password is: admin
- Click the clone Mac Address link
- Choose the Enable option
- Click the Clone Mac Address button
- Click the Save Settings button

Networking Extraordinaire :

Please, do that and let me know when it is complete.

Networking Extraordinaire :

You will be knocked off the Internet, but once you finish the instructions, you will be back online.

Networking Extraordinaire :

Once you are back, please let me know and we will setup your wireless network and finish.

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