Login|Contact Us
Question and Answer

Networking

Ask a Networking Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I need to access the 192.168.254.254 page to get my internet

 
MrBillClark's Avatar
  • Answered by:MrBillClark
  • Certified Networking Engineer
  • Positive Feedback: 100.0 %
  • Accepted Answers: 41
Verified Expert
in Networking

Recent Feedback

Positive
you are the best...!!
Positive
Issue resolved. Thanks for your help!
Positive
I received a very timely response and Bill was great to chat with; we had to...
Positive
I will test the .msi in the a.m. Thank you for your help.
Positive
I haven't performed his instructions yet, so cross my fingers and hope it works!...
Positive
You're so smart. The person that gets what you are saying is not far behind...
Positive
Great help to a very non tech person, issue solved.
Positive
OK, I haven't purchased the printer yet, but I am going to based on your answer....
Positive
Thanx for your help! I would definitely use you again!
Positive
Firefox works great! Thank you.

Customer Question

I need to access the 192.168.254.254 page to get my internet service running again. Can you get me the link

 



Already Tried:
I rolled back my computer. checked my modem and router connections. I can't get the 192... I'm using another netwwork to ask this question.

Submitted: 885 days and 13 hours ago.
Category: Networking
Value: $16
Status: CLOSED

Accepted Answer

Picture
Expert:  MrBillClark replied 885 days and 12 hours ago.


MrBillClark :

Your question is a little confusing. There's no 192.168.254.254 page. Thats an IP address. Its how your computer is located on a network. Let me try to understand. You rolled back your computer, does this mean you used System Restore? Then you say you need to access the 192.168.254.254 page. Is this the IP of your router maybe? I'm trying to understand what you mean. Any way you could clarify a little bit.

Customer :

Yes that is the ip I use to reset my router on line when my internet rputer. I can't get to it when I do an onine search for it.

MrBillClark :

Is this a wired or wireless network?

Customer :

wireless

MrBillClark :

when you look for available networks, do you see yours?

Customer :

yes I see mine and it says connected

MrBillClark :

Ok, says connected, but can't get to any websites, right?

Customer :

right

MrBillClark :

Ok, what operating system are you using so I know how to explain things.

Customer :

windows 7 home premium on this laptop

MrBillClark :

Ok, but are you near the computer/network that are not working?

Customer :

yes that'st the one I am using now

MrBillClark :

How are you using it then? Plugged in? Or on a neighbors wireless or something?

Customer :

I'm using my windows 7 computer and another network that is not mine

Customer :

Another available wireless network near me

MrBillClark :

Ok. So you'll lose me for this, but that is ok, you can come back here after. Unconnect from the network you are using, then connect to yours. Then click on the start button, type cmd into the search box. Then in the black box that pops up type in ipconfig /release and hit enter then type in ipconfig /flushdns and hit enter, then type in ipconfig /renew and hit enter. Make sure there is a space after ipconfig each time before the 2nd part. Then try to get on a website.

MrBillClark :

If you get any messages indicating something didnt work, make sure you note them so you can come back and tell me.

Customer :

I'll try that. Then i need to sign back in with you. I have to write this down because my printer won't print because its offline

MrBillClark :

Ok, just click on "My Questions" when you come back to justanswer.com

Customer :

I 'm still not on my network yet. Using another one. I can't get past the ipconfig/release because it says my media is disconnected. What do i do?

MrBillClark :

I'll give you a couple things to try, give em a shot. I gotta hit the hay. I'll check in tomorrow to see if they worked for you or not. 1. there is a setting in your wireless properties, right click your wireless connection, go to properties and there should be an advanced button on bottom click it and place a check in connect to non prefered networks and 2. If your laptop has a switch on it, make sure the wireless is turned on. Some laptops have it right by the keyboard or on the side, you could have hit it by mistake if you have one. 3. Run winsock fix, found here: http://www.tacktech.com/display.cfm?ttid=257 and lastly:

1. Right click on "Computer" and click on manage.

2. go to "Services".

3. On the Services screen, scroll down until you find "Wireless Zero Configuration".

4. Start this service.

5. Now go to "Network Connections" and right click your wireless adapter icon.

6. I can't remember exactly which tab it is, but find the one where you have the option
to check or uncheck "Use Windows to configure my wireless connections" or something to that effect. Make sure it is checked.

MrBillClark :

If none of that works, let me know and I'll check it out tomorrow.

MrBillClark :

Actually, try this first. Disable your WIRED connection. Your computer may be looking for the wired network and it doesn't find it because nothing is attached so it says media disconnected. Right click on your wired connection in network and sharing center and click disable. Then see if you can restart the computer and then connect to your network and get online. I'll check back tomorrow.

Customer :

I got it to work. I had to type some extra things in dos. Thank you

Expert TypeCertified Networking Engineer
Category: Networking
Pos. Feedback: 100.0 %
Accepts: 41
Answered: 12/6/2010

Experience: I'm a Microsoft Certified Systems Engineer and I own a small IT consulting company near Boston.

Ask this Expert a Question >
 
Tweet

5 Network Technicians are Online Right Now

Ask Your Question Now
Networking Questions Date Submitted
buffalo NAS is VERY slow when writing FROM Win 7 Pro 4/28/2013
Question regarding LinkedIn. I hope this category of Networking 4/23/2013
Computer on network is asking for a password XXXXX sharing 4/21/2013
Have forgotten my password 4/15/2013
I have a lenovo qith xp os.the wifi doesnt work, it doesnt 4/14/2013
Question to ask networking expertIf I have a default gateway 4/12/2013
My 10 year old laptop with XP has never had SP 3 installed. 4/10/2013
My name is XXXXX XXXXX I connected to your service last week 4/10/2013
why won't my innotab 2s connect to my FiOS router? 4/9/2013
We are in the processing of also trying to upgrade my client 4/8/2013
RSS
Next 10 >
Ask A Network Technician
Type Your Networking Question Here...
characters left:

Top Networking Experts

See More Network Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Network Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
129 Network Technicians are Online Now
Type Your Networking Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan