Hello, Thank you for contacting JA, I am Cris and will assist you with your question.
Hello...do not know the security key to connect a PC to the router for wireless internet?
Ok, thank. So what can we do about the user name and password XXXXX? It shows me the webbrowesers page, butsay "Connection was rest" and a "Authentication Required" box is on my screen. I'm talking to you through my desktop and looking at the laptop too.
Ok gotcha so the username and password XXXXX access the router was changed.
I guess, it's been years.
We will have to reset the router to get it back to factory settings. That will reset the router to the default username and password.
Please give me a sec. while I write down the instructions on what you will need to do.
ok, so what do I do?
i see the reset button on the back of the router
Take a pen or paper clip and on the back of the router hold down the reset button for 30 seconds
Next connect to the router with a ethernet cable to setup.
Open a web browser and in the address bar type in 192.168.1.1
username: leave blank
Once you reach the linksys configuration page, click on the wireless tab, then click wireless security.
Select WPA-Personal for security and use a phone number for your network key. I would also recommend changing the SSID to something of your choice that can be found under basic wireless.
The PC you are chatting wit me on is it connected to the router with a network cable?
I'm still on Westell Broadband's page? That's my DSL modem's manufacture.
Your Linksys router is connected to a DSL modem?
Umm? I think so? The phone jack's cable it connected to a battery-backup box, and that cable is connected to the modem and then to the router.
ok now is your PC connected to the router with network cable?
I believe so, A blue cable runs to both the computer tower and another from the modem to the Linksys router.
Ok so the PC is directly connected to the router and you have reset the router.
If you type in 192.168.1.1 in the address bar and hit enter are you prompted for username & password?