Hi there, my name is XXXXX XXXXX I'll be the expert assisting you today. [:)] When you say hacker, do you mean when you try to go to netflix.com it goes to another website asking you for money? If so, you may have malware on your machine, which I can help you clear. Then I can help you clean your cookies.
ok, thank you
I'm sorry for the late answer, I will actually need you to go to this website:
http://www.glaryutilities.com/Also, if you don't have them, you want to make sure you have a good antivirus/spyware in place. I suggest AVG Free Edition and AntiMalwareBytes, both of which are free and powerful:http://free.avg.com/us-en/download-free-antivirus.tpl-crphttp://www.malwarebytes.org/mbam.phpMake sure to install both and then do a full scan of your computer in each. This will cover all the bases as computers usually slowdown due to either registry errors, unorganized disk space, undeleted temp files (all of which Glary fixes) or virus/spyware (which AVG and Malwarebyes fix).
I want to make sure that your computer is protected and that you don't have any viruses or malware that may be re-directing your browser from netflix to twitter