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D.Sandlin
D.Sandlin, Network Administrator
Category: Networking
Satisfied Customers: 9935
Experience:  5 years as a Network Switching Systems Operator In the US ARMY (31F)
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The roku is telling me it cant connect to your local network.

Resolved Question:

The roku is telling me it can't connect to your local network. It is wireless and the ssid and key are correct. What should I do?
Submitted: 3 years ago.
Category: Networking
Expert:  D.Sandlin replied 3 years ago.
Welcome to JustAnswer..

My name is XXXXX XXXXX I am a member of the expert community here..

What is the name brand and model of the wireless router, that you are trying to connect your roku too?
Customer: replied 3 years ago.
Linksys WRT150N Wireless N Home Router. We just moved from Denver to Grand Junction. It was working fine in Denver. This is the first time I have tried it in Grand Junction and it is telling me it can't see the network.
Expert:  D.Sandlin replied 3 years ago.
Ok,, all we probably need to do , is reset your router..

and then, try again to connect with the roku..

So, lets try it..

To reset the router,, with the linksys powered on..

turn it around..

there is a tiny hole, inside the hole is a reset button..

You need somethig small like a nail, or a paperclip, to insert in that hole

and firmly press the reset button, and press it solidly for at least 1 minute..

You should see all the lights on the router flash, then, unplug the router, and then plug it back into the power cord.

Then.. connect to the internet with your computer to ensure its working.

Then, connect again with your roku,, there wont be a password XXXXX time.

Will the roku connect.. If not, tell me exactly what you see on screen when it tries to connect!

IPlease click accept so that it shows I assisted you!

If you still need assistance, You can reply to this message at any time.

Thanks!
D.Sandlin, Network Administrator
Category: Networking
Satisfied Customers: 9935
Experience: 5 years as a Network Switching Systems Operator In the US ARMY (31F)
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