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The default username is adminThe default password XXXXX password
If that does not allow you in, the only option you have is to reset your router, which is done by pressing and holding the reset button on the router for 20 seconds. Then you can login with the default username & password.
Once you reset it, you may have to reconfigure your router to get online. If you are running cable, you will not have to configure anything further.
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Is your internet connection DSL or CABLE?
It's a DSL. I tried the admin and password XXXXX got me in. But I tried to connect my wife's kindle to it and it says the connection does not work. I'm I doing something wrong
After logging into the router, click the Wireless Settings > Security link.
Verify that you are connecting to the correctly named signal and you are using the passcode that is displayed on that page.
okay I will try that.
Ok, please update me once you have completed that.
the kindle still doesn't seem to connect. Do you have any other suggestions?.
Does it ask for a password XXXXX you try and connect?
yes. and I type in the word password XXXXX it says it doesn't connect
On the router, disable the encryption and click the Apply settings button.
Then try and connect again.
I tried that and it still doesn't work. Maybe there's a problem with the kindle
On the Kindle, when you view the available wireless signals, do you see yours?
ok well thanks for your help. Do you have any other ideas i should try or ask the support team at kindle?
Do you have any security functions enabled on the router? Perhaps, MAC Filtering?
no i don't see that option.
Under Wireless Settings, click on ‘Setup Access List’
Is the checkbox "Turn Access Control On" checked or unchecked?
under wireless settings I have security options(none, WEP, WPA-PSK, WPA2-PSK, and WPA-PSK + WPA2-PSK)
sorry i see the setup access list button. and turn access control on is not checked
yes I do
Everything is setup correctly.
This is confusing.
Do you have other devices or computers that Can connect wirelessly?
should I check the turn access control button
no her laptop cannot connect also
Ok, so no computers can connect wirelessly?
On the router page, click the Wireless Settings / Basic link
What is the name of your wireless signal?
Is there a space?
yes, one space between dash and rocks
Change that. Change it to DashRocks
With no space
ok did that
Ok, Click the Apply Settings / Save button
Then refresh the signal list on your Kindle and connect to the newly named signal
ok. I think that worked. thanks
Yes, having a space in the wireless signal name is XXXXX XXXXX No No.
Your other laptop will be able to connect now also
thanks for all your help and have a good one.
oh yes, i remember that in the future
You are very welcome.