Thank you...this will take just a few minutes to verify all of the settings...
Your computer is definitely capable of connecting to the N network.
Let's change some settings on your router - the default settings need to be changed to use the N network properly.
Use the computer directly connected to the router via ethernet cable, then open your web browser and enter this address:
A login screen will appear:
Once logged in, click Wireless Settings on the left side of the screen.
There are two parts to this screen. The 2.4GHz network (top half) and the 5 GHz network (bottom half).
Make sure Broadcast SSID is enabled on each. The network name of each is the name of the corresponding network that is being broadcasted.
The top section is likely set to 130 Mbps. This is a legacy mode that allows older devices to connect to your wireless network. If you have no other wireless devices, this can be changed to 300 Mbps.
Take note of the Network Name at the bottom - the default is NETGEAR-5G. This is the network you are looking to connect to. With Enable Broadcast SSID set, this network will be available. Write down the passphrase/preshared key also.
On your laptop, disconnect from your current wireless network and with the 5GHz network enabled, click your Wireless icon in the bottom right corner of your desktop, then look for the 5GHz network. It should show up - click it, click Connect and enter the wireless key. The connection should complete.
Did this get you connected?
Edited by Kevin on 8/17/2010 at 8:01 PM EST