I'm trying to get my pavilion dv6700 laptop to work with the netgear wndr3400 its a n600 router. It's a vista 32 bit laptop.
Computer OS: Windows Vista
network sharing, connecting to a network.
Chat Conversation Started
What is the problem you are experincing. Can you be more specific?
I bought a netgear router n600 but my dv6000 hp laptop doesn't recognize the modem but when i had a linkysys it did.
Ok, when you say "recognize" you mean you are trying to see the wireless network, right?
sorry its a d6700 entertainment laptop
yes the two computers on the right hand bottom do not show the blue circle
it says local only but will not access the internet
Ok, has it ever connected to the internet, or is this the first time you are setting it up?
Sorry for all the questions but I need to know this information.
no it has connected with my linksys but not the netgear
it says unrecognized
the linksys was G but the netgear is a N
i've updated the atheros lan but it still didnt help
Ok. When you set up your Netgear, how did you do it? Did you use the "Smart Wizard"?
the password XXXXX on the laptop
it says connected
So you have a laptop that DOES connect to it?
And the laptop can go to the internet through it?
it says connected but cannot go to the internet
it says unidentified network (netgear)
That's the laptop. And I take it there is a desktop that cannot connect at all, right?
i'm typing on a 64 bit laptop that works with it and a desktop the 32 bit does not connect to it
Ok, so the laptop CAN connect to the internet then. You are on the laptop, connected to the Internet talking to me, right now, through this n600 router.
my other laptop
my older one does not connect to the internet
But this one does, right?
Sounds like your problem is pretty simple.
Sounds like you've got the router set to Wireless N only.
We need to set it to Wireless N and G
Your two older computers probably have Wireless G cards.
Your new laptop probably has a Wireless N.
my older laptop might be only a G
Yes, I'm sure of it. Wireless N hasn't been out very long.
Hang on a sec, brb
Ok, sorry, back now. While I'm looking at your procedure please do the following steps because I will need this information.
1. Click START
on this computer
or my other one
See the box there?
Or if this is 64 bit XP, click RUN
then in the box, type cmd
just the letters cmd
its 64 bit vista
ok i did
You should have a command window open now
ok please type "ipconfig /all" (without the quotes) and copy and paste the output in here
To copy, click the little black box in the upper left hand corner of the command prompt window, and a drop down menu will appear. Click "edit" then "copy".
If you have problems with that, you can just read me the output
I need the IP, the Default Gateway and the DNS server, just so we make sure everything comes out right on the other PCs
it wont copy
Ok no problem
Just give me the IP first
Great. And the gateway is 192.168.1.1?
If so, I want you to open another internet explorer window and keep this one open. ok?
Great, go ahead and open IE
Another instance of IE. Keep this window seperate
In the address window type the following
and hit enter
ok now it has admin
You mean you see a login window with the username "admin"?
login and then password
go ahead and login with the username of admin, and the password XX just "password"
without the quotes of course
ok now netgear came up
Ok, so you're in the management interface of the router now.
it said no firmware available
You're going to go to "WIRELESS" settings
Ok, can you see the network name?
It should be either NETGEAR, or NETGEAR-5G
is it one of those?
network and network 5g
Ok, is one checked?
both are checked
Ok, in the box titled "Wireless Network (2.4Ghz b/g/n), is the box checked that says "enable SSID"?
ok, well that rules that out unfortunately. Your old network adapters should be able to see the network, however it can be problematic with Wireless N. It might require a driver update to your wireless G adapters from HP.
i tried that
Wireless N works great with Wireless N cards, but the key is matching the card to the adapter.
Wireless N boasts of backwards compatibility, and in most cases it is, but sometimes it can be problematic.
do i have to get a wireless g adapter
Well if you wanted to upgrade your adapter, you would not want a wireless G
i meant n
Wireless N is the new technology, and a good one.
but it would have to be usb
Well if it were me, that's what I'd do, but it is also possible that a driver update for your HP's wireless adapter would let it see the network.
USB is the standard adapter for wireless N. And they work great.
well i did do an update but it didnt work
I'm curious, do you have the old Linksys around?
do i have to look for wireless n for atheros
What you want is the Netgear Wireless N adapter, for your n600. That is IF you want to upgrade.
I would upgrade though, because it means you can utilize the speed and range of your Wireless N.
Using Wireless G with Wireless N is like driving a New Cadillac with an old Model T engine in it
Wireless N extends the range vastly over Wireless G. You can go much, much further with Wireless N.
Also, with Wireless N you can get up to 100 Mbps per second, and more, which is twice as fast as your Wireless G.
But theres a catch.
You MUST have a Wireless N adapter, to take advantage of those features
You can connect with a Wireless G, but you will lose both the extended range of the Wireless N, and the increased speeds.
and would i have to shut off my wireless button when i have the adaptor plugged in the usb
Yes. You'd want to shut off the other wireless card.
Does that answer your questions?
yes it does thank you
Ok, good luck, and please remember to hit the "ACCEPT" button so I can be paid.
yes i will; thank you very much for your time.
MCSE MCP+I A+ CCDP CCNP CCNA CCDA (1999-2005) 17 Years in Network Engineering And Security