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Press and hold in the little reset button on the back of the router for 30 seconds. You might need a paper clip or pen tip.Release the reset after 30 seconds.Wait 30 seconds.
Turn off computer/laptop.Unplug the power to the cable/dsl modem.Unplug the power cable to the router.Wait 1 minute and plug the power cord back into the cable/dsl modem.Wait 1 minute and plug the power to the router in.Turn computer/laptop back on and test.
If you plug the model to the computer it works but if you plug the modem to the router and then the router to the computer it does not work?
Fist make sure the modem is connected to the WAN port and not one of the LAN ports.
Make sure you reset power on and off both the modem and the router any time you switch the cabling around.
What is the make and model of the modem and what is the model of the linksys router.
make and model of modem is:arris model TM502G
linksys is: WRT54GS V7
When THE ETHERNET CORD IS PLUGGED DIRECTLY INTO THE MODEM AND directly INTO MY LAPTOP. It works
BUT WHEN i PLUG THE CORD INTO THE ROUTER IT DOES NOT WORK
Looks like the reset button on the back of the modem has to be pressed with the power on also.
WIth power to modem and router turned on.
Press and hold in the little reset button on the back of the router for 30 seconds. You might need a paper clip or pen tip.Release the reset after 30 seconds.
Do the same with the modem.Wait 30 seconds.