I have a new Netgear WHR3500L wireless router I have a HP Officejet Pro L7590 printerI have the printer connected to the router by a Ethernet cable but I can't make it printwither computer what do I need to do
Computer OS: Windows XP
My desk computer is XP
The laptop is windows 7
I will be happy to assist you with your question, but first I need a little more information.Has this ever worked?Does the printer have a good IP address on the router?Are you connecting it static? Or via DHCP?Let me know...
#1 No#2 how do I find IP address on router#3 Don't understand 3rd Ouestion
Well first, what procedure did you follow to attach the printer?Did you just plug it in? Or did you configure anything on the printer for network?
Just pluged it in
The procedure for the network setup on your printer is as follows:1. Press the Setup button.2. Press the arrow keys until Network is highlighted, then press OK.3. Select Advanced Setup, then select Link Speed.4. Press the number next to the link speed that matches your network hardware (This can be found on your router. If you don't know how to get it, first try Automatic):• 1. Automatic• 2. 10-Full• 3. 10-Half• 4. 100-Full• 5. 100-HalfTo View IP settings• Color display: To view the IP address of the device from the control panel, pressthe Setup button, select Network, select View Network Settings, and then selecteither Display Wired Summary or Display Wireless Summary.• Two-line display: To view the IP address of the device, you must print the networkconfiguration page. To Change IP settingsThe default IP setting for the IP settings is Automatic, which sets the IP settingsautomatically. However, if you are an advanced user, you might want to manuallychange the IP address, subnet mask, or the default gateway.CAUTION: Be careful when manually assigning an IP address. If you enter aninvalid IP address during the installation, your network components will not be ableto connect with the device.1. Press the Setup button.2. Press the arrow keys until Network is highlighted, and then press OK.3. Select Advanced Setup, select IP Settings, and then select Manual IP Settings.4. Press the number next to the IP setting:• 1. IP Address• 2. Subnet Mask• 3. Default Gateway5. Enter your changes, and then press OK.If you run into trouble here, remember that your printer can be configure to be pretty smart. Set it to automatic. Then reboot.After that, see if you can see it on your network.You will have to map the printer differently that a local printer. Let me know if you don't know how to do this._______________________________________________________________________Thank you for your question. If my answer helped at all, please accept. Positive feedback and/or a bonus is always greatly appreciated!
Under Network Set Up I only have Print network settings Set Link Speed IP Settings Restore Network Defaults I don't understand about map the printer
OK, print out your network settings and let me know what it says.Then I will go through the procedure for mapping a printer.
802.3 WiredIP address 192.168.1.3Subnet Mask 255.255.255.0Default Gateway: 192.168.1.1Configuration Source DHCPDNS server: 192.168.1.1Link Configuration 100TX - FullTotal Packets Transmitted 28Total Packets Received 403
OK, so to make sure your printer is on the network, try this:Go to start > runType cmdThis will bring up a black command windowType ping 192.168.1.3Let me know the result.
ping ststestics for 192.168.1.3Packet sent=4 Received=4 Lost=0Approsirate Round Trip Times in milli secondsMimium= 0ms Max = 0ms Average =0ms
If your printer model is not listed, follow the directions below to add it.
16 Years experience in Support and Engineering PC/Server/Network field.
It works Thank You