Hello and thank you for using JustAnswer. My name is XXXXX XXXXX I will be assisting you today.
I have just a couple questions to ask to be able to get this fixed for you...
Can you tell me the brand and model number of your router please?
Also, what are the values you are using on your Blu-Ray player for the IP address, default gateway and subnet mask?
Can you tell me what operating system your computer uses? I am curious what the settings are for IP, Subnet and Gateway - could you check them and post them please? Here is how to do it:
Windows Vista or 7:
Let me know the Operating System (XP,Vista,7) IP address, Subnet and Gateway please...
Not a problem.
Inside your Blu-Ray player settings, remove the IP address, Mask and Gateway you entered. Make sure cable is selected for the network type and that DHCP is enabled.
Run your network test and you should be online.
I meant to post a picture of this and missed it somehow - here it is. My previous post doesn't make much sense without it :)
Can you check this setting for me please? I am trying to compare the settings from your PC to the Blu-Ray player.
In XP, click Start, then Control Panel. In the Control Panel, click Network and Internet Connections (make sure Classic View is not selected in the left pane), then Network Connections in the next window.
Double click your internet connection, then hit properties.
Highlight Internet Protocol (TCP/IP), then click properties below it.
On this screen, are the IP Address and DNS server buttons both selected to configure automatically? If not, what are the values that show?
Change the setting for DHCP in your BluRay player to off and use these settings:
IP address: 192.168.0.1
Gateway: Leave this blank
Then run the test - does the connection work with these settings?
Can you restart your modem and then check the IPconfig settings on your computer one more time for me please? This is what you posted earlier and I am wondering why the Default Gateway is blank.
ethernet adap.network bridge:conne-spec.dns............there is noneip address: 192.168.0.1subnet:255.255.255.0default gateway...there is none
You do. It's the hub that is causing the connection problem. The gateway needs to be there to fix your gateway ping problem, and it won't be with the switch.
A simple Belkin or Linksys router would work well - a wireless Belkin is about $30.00 US at a store like Wal-Mart.
It will also speed up your internet a bit with the connected devices. Hubs are older technology and not very network friendly.
Do you have anything else connected to the hub?
Any router will work - for what you need, your money would be wasted paying for a top shelf model. They are made for advanced networking.
Here are a couple that would work - for ease of installation, I would recommend Linksys:
Just about any router you purchase will work - they will come with visual instructions for setup and you should be up pretty quickly.
As for the BluRay settings, DHCP should be set to automatic and none of the settings like IP and Subnet should be entered manually. The router will feed the information to the player automatically.
Thanks again...I will try it this weekend and get back to you (hopefully with good news)
You certainly earned the ACCEPT button..
Hopefully I will not be starting up a new question/reply response..
You won't have any problems with the player - mine is a year old, same model, and I've had no problems.
Glad the router worked - here is the logic, FYI:
Every device on your network (laptop + BluRay) need an IP address. It is an address on your network, just like you have an address of where you live within your city. The address on your modem (18.104.22.168) is a public address the internet can see. The addresses on your devices (192.168.1.x) are private and cannot be seen on the internet. There are blocks of addresses that are set up for home use only and everyone uses the same ones. Mine are exactly like yours.
For your devices to connect to the internet, is needs to use the 22.214.171.124 address - the router takes care of all of the changes to do this. The gateway address (192.168.1.1), is the address of your router on the network, and your devices use this to get 'outside' and will be exactly the same on every device, even new ones.
What was happening in your scenario was there was not gateway because there was no router to assign it - hubs are a non intelligent pieces of hardware that just pass information around and are slower. Kind of like a guy talking to a person in a room, but yelling so everyone can here it.
Those are the basics - hope it wasn't too much info. My thoughts were maybe if you added something else to your network later, it would make it a bit easier.
Thank you again and have a great weekend!