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I just purchased a new Hp laptop with Windows 2007 and I purchased

 
Sam Carney's Avatar
  • Answered by:Sam Carney
  • Network Administrator
  • Positive Feedback: 94.4 %
  • Accepted Answers: 71
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in Networking

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Just trying to get some action on my problem. Evidently it is a stumper.
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I got the correct answer the first time, Thanks!

Customer Question

I just purchased a new Hp laptop with Windows 2007 and I purchased one of your USB 2.0 adapters and I can download te software but when it gets to the section where it asks you to puthe adapter in and click continue a few minutes later it comes back adapter not found. Is it cause the Windows is 2007. We thought it might have been the adapter gone bad but that is not the case.So my problem is I can not get on the Internet until I can find out what the problem is. Your assistance would be helpful.

Thanks
Capt. David Lamb
South Fulton Police Dept.

 

Optional Information:
Computer OS: Windows 7
Browser: AOL

Submitted: 1221 days and 7 hours ago.
Category: Networking
Value: $16
Status: CLOSED

Accepted Answer

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Expert:  Sam Carney replied 1220 days and 14 hours ago.

What is the model of the adapter?

Expert TypeNetwork Administrator
Category: Networking
Pos. Feedback: 94.4 %
Accepts: 71
Answered: 1/2/2010

Experience: Network Technician/Engineer with 5+ Yrs Experience.

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Customer replied 1219 days and 2 hours ago.

The Model WN111-100NAS RangeMax Wireless-N so with this being 07 Windows is there a newer CD to download so this adapter works.

Picture
Expert:  Sam Carney replied 1219 days and 2 hours ago.

on the back of adapter is it

v1 or v2?

Customer replied 1219 days and 1 hours ago.

WN111v2

Accepted Answer

Picture
Expert:  Sam Carney replied 1219 days and 1 hours ago.

download the lastest software from here and install. Version 3.0 states that it is windows 7 compatible.

 

http://kb.netgear.com/app/answers/detail/a_id/12656

 

Expert TypeNetwork Administrator
Category: Networking
Pos. Feedback: 94.4 %
Accepts: 71
Answered: 1/4/2010

Experience: Network Technician/Engineer with 5+ Yrs Experience.

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Expert:  Sam Carney replied 1218 days and 2 hours ago.

GREAT!

If you have time please leave me some feedback!

Have a great 2010!

 
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