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QCIHDTM
QCIHDTM, Escalation Engineer
Category: Networking
Satisfied Customers: 563
Experience:  MCSE all, A+, Security+, Networking+, Windows Internals
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How do I fix a 401 authorization required error

Resolved Question:

How do I fix a 401 authorization required error
Submitted: 7 years ago.
Category: Networking
Expert:  QCIHDTM replied 7 years ago.

Hi,

 

Please tell me what you are doing, step by step. What site are you trying to use?

is this a site you are mounting onr an internet/intranet site?

 

Customer: replied 7 years ago.
It is www.mmpdownlods.com The screen asks for a username and password XXXXX when I enter it the error comes up.
Expert:  QCIHDTM replied 7 years ago.

ok, that's because it is not validating you.

 

I assume you DO have a valid username and password XXXXX?

 

if you do, then it could be a couple things failing and probably only one thing you can try on your end:

 

 

(you can try this on your end)

#1 Clear the cookies and all the cached data on your browser

 

(their issue)

#2 they've made a change on their site and this page has problems with the permissions

 

#3 your subscription has expired

 

#4 it is having a redirection issue. Please note that the page that gives the error is http:/ /www.millionmailmembers.com/ since when you enter http:/ /www.mmpdownloads.com it prompts for the user and password XXXXX then it redirects to the above mentioned page.

 

 

 

 

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