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how solve ip conflict

 
Simit's Avatar
  • Answered by:Simit
  • Certified Networking Engineer
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Customer Question

how solve ip conflict , I have same IP address for a network printer and PC which is on the domain but I cant connect to the network printer but I can connect to the PC which one must I change , and how do you check for available ip addresses

Submitted: 1537 days and 18 hours ago.
Category: Networking
Value: $16
Status: CLOSED
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Expert:  Simit replied1537 days and 18 hours ago.

An IP conflict is when 2 machines on your network have the same IP address. In order to resolve that, you can just change the IP address on one of those machines.

Let me know if you need more detail on how to do that.

Customer replied1537 days and 18 hours ago.

How do I change IP address for the PC which is on the domain because its the only one I can get through

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Expert:  Simit replied1537 days and 18 hours ago.

Are you on that PC at work, or is a PC at your house?

Customer replied1537 days and 18 hours ago.

AT work

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Expert:  Simit replied1537 days and 18 hours ago.

Do you have an IT staff there? If you do, you may want them to fix this. Otherwise it could cause more conflicts.

If you don't, let me know. I will give you some steps on resolving this yourself.

Customer replied1537 days and 18 hours ago.

there is no one give me some steps to solve it

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Expert:  Simit replied1537 days and 17 hours ago.

OK. I still need a little more information from you:

Are you able to connect to the Internet from this machine.

1) Click Start -> Run
2) Type the following and press enter:   cmd
3) Then in the screen that comes up, type the following and press enter:   ipconfig /all
3) Let me know what it says for the following fields:

DHCP Enabled
IP Address
Subnet Mask
Default Gateway
DNS Servers

Customer replied1537 days and 17 hours ago.

I'm not sure of IP addresses: give me steps to solve IP conflict I will forward them to our IT technician on Monday

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Expert:  Simit replied1537 days and 17 hours ago.

In order to give you those steps, I need that information with the IP Address.

You need to change the IP address, but the new IP address would have to be based off that information that I requested.

Customer replied1537 days and 17 hours ago.

I only know one IP address for the PC which is: 172.18.32.144

Customer replied1537 days and 17 hours ago.

this is the only one i have

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Expert:  Simit replied1537 days and 17 hours ago.

Can you run that command from the machine that's having the issue? I will need tht information in order to tell you how to configure that machine properly.

But if you want, you can just run that command later on that machine, and then use the information to fill out the correct IP information. You will just need to change the last number of the IP address to a number that isn't in use.

You can put the information in at the following place:

Click Start -> Control Panel.
Go to Network Connection
Double click the connection that you are using
Click Properties.
Click Internet Protocol(TCP/IP)
Select Use the following IP address and fill out the information.

You will need to change the last number of the IP address(make it a number between 2 and 250). Just keep trying different numbers until you no longer that that error.

 
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