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When I am scanning it is giving me network error code e-02

 
Syseng's Avatar
  • Answered by:Syseng
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Customer Question

When I am scanning it is giving me network error code e-02

 

Optional Information:
OS: Windows XP

Already Tried:
I am trying to scan from a sharp AR-550 and it is giving me a message that says network error e-02. What does this mean?

Submitted: 1572 days and 5 hours ago.
Category: Networking
Value: $15
Status: CLOSED
Picture
Expert:  Syseng replied1572 days and 4 hours ago.

Hello,

The error ce-02 means that the image is being sent to a computer that is not running Sharps "network scanning tool" which is part of the Sharp desktop software suite.

So first restart the Sharp software as that may resolve the issue.

If the issue still persists then turn off the XP and antivirus firewalls and try again.

If that still does not resolve the issue then you should reinstall the Sharp software.

 
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